National Bank
3.2/5
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based on 8 reviews
Contact National Bank
| Address : | 9555 Yonge St, Richmond Hill, ON L4C 9M5, Canada |
| Phone : | ๐ +977 |
| Website : | https://locator.nbc.ca/branch/national-bank/9555-yonge-st-richmond-hill/ |
| Categories : | |
| City : | C |
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Cory Watson on Google
โ โ โ โ โ I was at the branch today at 11:55AM an appointment at 12:00 noon. After waiting for 10 mins I was informed that the Mortgage agent assigned is in today and the appointment to renew and refinance our mortgage would need to be cancelled and reschedule. The teller was very apologetic, sighting some sort of system error that allowed an appointment to be booked when you are actually not there.
Please inform your upper management that as a result of this error we will be moving our mortgage, and the increased amount of interest that would come with the refinance to another bank. I estimate that this mistake will cost your company about $25,000 over the next 5 years.
Thank you,
Former National Bank Customers
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Vincent Lee on Google
โ โ โ โ โ Karen Wang has the best customer experience and investment knowledge. I had a question with calculations of their market linked GICs and she was able to give all the details I requested.
In contrast the investment advisory (phone channel?) gave zero value to help me with my questions. Very disappointed with their non-branch support team / back office as I have went through several great in-branch investment advisors from National Bank.
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Ariel Buk on Google
โ โ โ โ โ What an incredible team of professional people. they have always been there for me when I needed them. Happy to work with them, especially with Renpei whom have worked with me to solve even the most challenging problems I encountered.
Thanks
Ariel
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Stella Luuk on Google
โ โ โ โ โ I moved at the end of March 2020 and despite multiple attempts to change my address they refuse to do so. Last time they told me the manager hadn't approved it yet. I wonder if they will give me my money? Might need a lawyer to deal with them! Going to move to a more competent bank.
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Ency Rahmani on Google
โ โ โ โ โ i made a huge mistake thinking this bank has great online services for businesses, actually it is the worse bank in the world, not many branches to go to, business hours are horrible 10-3 it is pathetic. the toll free number is another disaster. going with simplii or other financial institutions is much worth than this bank, not sure how they are in business, just wasted money and time opening an account here.
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Murtuza Bootwala on Google
โ โ โ โ โ Renpei Chen
Advisor
Is THE ADVISOR
If you are looking for a financial advisor who can explain you banking terms in simple layman language Renpei is the guy.
No rush no pushy, loads you with information and let's you decide amazing guy I would definitely recommend if you want complete and reliable information on financial management.
Thanks Renpei accept my Thanksgiving.
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Arthur Bodourian on Google
โ โ โ โ โ Good staff very helpful.
I have come several time and did my banking.
Pleasant staff. I appreciate their help.
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Majid Farahzad on Google
โ โ โ โ โ Olivia has great working skills and pleasant attitude. She really runs all over the place helping everyone and does her best everytime I see her. She definitely deserves a good raise!
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