NAPA Auto Parts - NAPA Pembina Hwy - Winnipeg
3.8/5
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based on 8 reviews
Contact NAPA Auto Parts - NAPA Pembina Hwy
| Address : | 1717 Pembina Hwy, Winnipeg, MB R3T 2G6, Canada |
| Phone : | π +99 |
| Postal code : | 3 |
| Website : | https://www.napacanada.com/en/mb/winnipeg/store/1000415%3Fcid%3Dbusinesslisting%26utm_source%3Dgmb%26utm_medium%3Dlocal_listing%26utm_campaign%3Dlocal_listing%26store%3D1000415 |
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| City : | T |
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Richard Haugh on Google
β β β β β Went in and they had what I needed. Staff were friendly and helpful..
PLEASE NOTE: This location takes debit or credit card. They are not taking cash at this time as a form of payment.
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Rich Aymont on Google
β β β β β Purchased this GearWrench 8946 Pass Thru Ratchet 46 Piece Set 1/4-Inch and 3/8-Inch at the Napa Tool Fair for only $74.99 plus taxes, about 40% off. Jesse and the folks at Pembina Napa really hooked it up today and took great care of me. Thanks folks!
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Kevin Horobin on Google
β β β β β Phil in counter sales is an extremely rude and aggressive human being. Someone who should not be involved in any sort of customer service setting. You're supposed to provide a service to your customers, not berate them.
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Alex Freitag on Google
β β β β β Didn't have the part I was looking for but the man on duty was extra helpful in my part hunt. Give that man a raise!
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Ted Claeys on Google
β β β β β Stop by to warranty a tool 3 people in the building none of which apparently could help me. Until I stepped behind the counter to look at the tool wall. For warranty purposes when I was converged upon like I was doing something wrong. I asked if I had upset the guy who came over so quickly and he made it clear that I didn't know my place in the store. I laughed and walked out I've been a mechanic for 15 years. I'm in a NAPA store getting warranty once every couple of weeks.
Unrelated rant I've been purchasing tools from Napa similar to snap on in Mac since the beginning. At some point last year it was made abundantly clear to me that if I would like warranty on any of my tools. Purchased over the last week or 15 years ago. I would now have to produce a receipt even though these tools have ultrapro stamped on the side of them. I find this to be both frustrating and annoying as professional brands honour their warranty based on the product. I purchased Ultra Pro product based on the same warranty expectations and promise from the counter people throughout the last 15 years. To be told Napa no longer cares it does not matter what I think or thought at this point.Ive stop purchasing from Napa all together as there is no way for me to keep records. Apparently it's too difficult for Napa to keep their own record like other manufacturers who own computers. CANADIAN TIRE is an easier warranty in my opinion.
Just to be clear my rant is not about the specific location. That it's been explained to me that Napa the corporation change enforcement of their policy for whatever their justification. This is not a gripe or beef witb that store directly as to my rant.
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Mitchell & Olivia Legault on Google
β β β β β Great store , had stock , great service ! Walked in and was happily greeted by Phil who knew his parts
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W. Knight on Google
β β β β β Had Glenn help me out today, despite the store being VERY busy, he managed to juggle myself and my automotive needs very effectively. Very pleased with the service I received. Thank you Glenn.
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Noah on Google
β β β β β Best customer service i have ever received hands down from any parts store or business all thanks to Glenn. Glenn went above and beyond to help me out and wanted to find the part as bad as I did. Glenn was very knowledgeable and professional. Give Glenn a bonus or pay raise!!!!
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