Mobiltec Satellite Services Ltd - Calgary
4.1/5
★
based on 8 reviews
Mobiltec Satellite Services - Authorized dealer of xplornet and shaw direct - Mobiltec.ca
Get high-speed rural internet from Alberta's trusted satellite internet provider. Authorized dealers of Xplornet and Shaw Direct.
About Mobiltec Satellite Services Ltd
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Contact Mobiltec Satellite Services Ltd
| Address : | 1313 44 Ave NE Unit 2, Calgary, AB T2E 6L5, Canada |
| Phone : | 📞 +799 |
| Postal code : | 2 |
| Website : | https://www.mobiltec.ca/ |
| Categories : | |
| City : | E |
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dennis abbott on Google
★ ★ ★ ★ ★ |
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Aspire Express on Google
★ ★ ★ ★ ★ Unprofessional, rude employee, poor management, i will not recommend this company.
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Brad Footit on Google
★ ★ ★ ★ ★ Always great service. Thank you
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Jas S on Google
★ ★ ★ ★ ★ Great quality and fast servicing! You get what you pay for, competitive pricing.
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Mike White on Google
★ ★ ★ ★ ★ we had a young east asian sales agent come to our home last month selling us shaw and xplornet internet. he tried to have us cancel our current account with shaw and xplornet then sign up as a new customer. we thought this was not right to do. he became pushy and rude. we called his manager adam that rude and pushy too. sorry it was a bad experience. i will not recommend this company.
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Lee Jerome on Google
★ ★ ★ ★ ★ Reaching Shaw Direct satellite TV customer service is a nightmare. Our new receiver did not display the channels we had paid for and each time we called Shaw Direct we were asked to go to the online chat feature to describe the issue or provide our cell phone to receive a SMS text. Both modes of communications gave us automated text for answers and after wasting a lot of time there was no resolution to the issue. Finally we tried to reach Shaw Direct the old fashioned way and booked an appointment for a technician to come over to our premises. Again it appears that there was a miscommunication between Shaw and the technicians and for nearly 4 weeks we had no resolution. Finally when we did get in touch with the customer service rep last week - she assured us that this time around the technician would be be booked for this week. Sure enough a technician by the name of Lucas showed up from MobilTec and fixed the problem in minutes. Lucas was very courteous, professional and competent. Thanks to him for addressing the problem finally.
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Kane Singh on Google
★ ★ ★ ★ ★ I have enjoyed their prompt and professional service. You can get new Shaw Direct and Xplornet accounts created right in the shop or by a phone call. Great people
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Jason Miller on Google
★ ★ ★ ★ ★ This company is a contractor for xplornet and explornet is the worst internet provider in Canada. So it’s no surprise that Mobiltec is also unreliable. As usual, our explornet internet doesn’t work so they booked a technician from Mobiltec to come out. They called to set the time and we stayed home all afternoon waiting. The tech called to give a 2 hour window and NEVER SHOWED UP. Don’t waste your time on this unprofessional company.
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