Mobil 1 Lube Express + Tires & Carwash - Richmond

One of the very few (if not the ONLY) touchless car wash locations still in business in Richmond. Fairly easy to use, but for sure it depends on when you head there (I went there on Saturday afternoon 15:15, 3 cars on front of me…), the car wash was set up in a way that it won't allow more than 4 cars to line up to wait for car wash. My car was extra dirty today, and was filled with a thick layer of dirt (the left side is fully coated with dirty mud water, which came from drive by trucks thoughout the day where I parked in the street from my work place), the car wash did a 95% good job of cleaning everything up, but a little bit of mud is still on the hood cover (it is just a few very little visible spots) and the left mirror's inner frame part's mud/dirt was surprisingly NOT washed off yet. For everyone's reference I paid $18.00 for the middle service with extra wash foam (or something like that? $16 for basic and $20.00 for the top tier wash), I was a bit surprised the water jet was not strong enough to wash all that dirt/mud layer off (it already got the pre-soak foam layer before the main wash foam was sprayed on)… but it is still better than having your car go thru those "hitting pad" style auto car wash --- it would have scratched the car pretty bad given so much mud/dirt and debris outside of my car. I guess it is still an ok option for ppl who doesn't want to go thru the full manual car wash places which you have to wait a min of 30-40 mins before it is finally your turn, and add another 15 for the actual wash to be done with a final tab of $4x + tips on your wallet. Some of those places still left your car with water spots or inner car parts (winshields/cup holders, etc.) still dirty or not thoroughly cleaned. I am sure whichever company comes up with another real touchless car wash it would be filled with customers fairly soon… but it appears these places are disappearing nowadays. Poor us who wants a quick clean-up due to busy schedule…

I love coming here. Over the years I bring all my cars here. Not only do you get excellent service, discounts and even free car wash that’s besides the place. The last 2 times I had the pleasure of having Dominic service my car. Big shout out to him.

Always a pleasure to visit. Friendly knowledgeable staff that get the job done right. And the attached carwash is a bonus. Works well for sedans and SUVs. My minivan(Odyssey) usually has a little leftover suds on the tail end. Doesn't bother me. The drive home usually blows it off. Definitely recommend this shop for vehicle maintenance and wash.

The young lady that did the oil change was very polite, respectful, and thorough. I think her name is Mari. This was my first time at this location and I must say I was truly impressed! She also replaced a bulb for my brake lights, and changed my wiper blades. She is definately an asset to the Mobil 1 team and because of her service, I will definately be coming back! Do your self and your car a favour and give them a try! They even gave me a coupon for a free car wash!!

Staff we're courteous and alert. The contact gentleman I knew exactly what he was doing and kept prompting my wife who is driving about the proper fluid levels for our vehicle. I was very satisfied and will return again. Also I appreciate the free car wash especially this time of year.

The service was excellent. The young lady that helped us was very professional, she knew what she was doing for sure!! Plus we got a coupon for a free ultimate car wash that's worth $20 at the end of the service. We were very happy!! I wish I had got her name!

I’ve been coming here since they’ve opened, and love the convenience of the location and how quickly I am able to get back to my day. I take my mom’s car here as well, so I’m here several times a year. I’m impressed that I consistently get fast, friendly and professional service, each and every time; without having to use scare tactics to try to “upsell” me on other services I may not need immediately. (I’ve been told by other oil change places that basically my car will fall apart if this or that isn’t done right away!) I also love that there is a touch less exterior car wash included with every service, and also a complimentary interior vacuum. Unfortunately because of Covid, they no longer offer this service, nor could I even use their vacuum to do it myself. Certainly not a complaint, but I do hope the interior vacuum cleaning service is brought back soon. Highly recommend this place - especially as I’m always treated as a valued customer. Keep up the good work, Mobile 1, see you soon!

I had an amazing experience and their manager Garrison went above and beyond to make sure my dealership wasn't taking advantage of me. Being a young female, it is hard to get my car serviced without feeling like I am being ripped off, but the team here genuinely have my best interests at heart. 10/10 recommend, and I will now refer my girlfriends here as well!