Michael Hill Intercity
3.2/5
★
based on 8 reviews
About Michael Hill Intercity
Our Price and Quality Commitment. All discounts quoted are off the list price for that product. Products are likely to have sold below the list price in stores prior to the discount offer because we pride ourselves on always being competitive.
Contact Michael Hill Intercity
| Address : | 1000 Fort William Rd, Thunder Bay, ON P7B 6B9, Canada |
| Phone : | 📞 +877 |
| Website : | https://www.michaelhill.ca/stores/michael-hill-inter-city |
| Categories : | |
| City : | B |
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Tanner C on Google
★ ★ ★ ★ ★ Always liked it
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Greta Knauth on Google
★ ★ ★ ★ ★ Great place with great deals staff is so friendly
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Michelle D on Google
★ ★ ★ ★ ★ Terrible customer service. Lady with red hair is extremely rude.
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Ed Sawchuk on Google
★ ★ ★ ★ ★ Have been in this place a couple times with my fiancé since they have opened.. she has bought a couple things there and we went recently to browse in the evening the tiny girl that’s there a lot she had served us.. tbh it reminds me why we bought the engagement ring elsewhere. She’s very unprofessional.. has a big ego and is irritating to deal with.. just don’t see this place sticking in tbay, will end up like Ben Moss.
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John Wilson on Google
★ ★ ★ ★ ★ My wife and I have bought a fair number of pieces over the years at the jewelry stores in town. Most recently we went to the Michael Hill in Intercity to search for Christmas gifts and an upcoming anniversary. Limited selection in the store, lots of the pieces felt cheap, and were turned off by the sales tactics used by associates we presume were management.
You can buy better quality else where in town, save your money and go to peoples or charm.
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Tania Cleland on Google
★ ★ ★ ★ ★ I received an engagement ring from this store. Super excited. I needed a significantly smaller ring. I agreed to a special order replacement. 6 weeks later, I called the store and determined that it was in store (I had not been contacted). The new stone was significantly different than the original stone.It was stressful. (I should mention that the receipt for the original purchase was presented to me, at the counter...not cool). I agreed to a re-sizing of the new ring. The store subsequently closed due to Covid 19. Understandable. 3 months later, I contacted corporate customer service about store re-opening and obtaining my ring and was advised that no information was available. On June 29, 2020, I was at the mall and determined that the store had reopened. I asked if my ring was available and was advised that there was an unopened stock box in the back. I asked when it would be opened and she advised me that it was close to the end of the work day. It was 6pm and the store closed at 7pm. The store opened at 11am. She assured me that I would be contacted when my ring was available. I indicated that this had not been my experience in the past. The following day, I called the store by phone, and determined that my ring was available for pick up. Based on the customer service I have received throughout this process, I would NEVER recommend this store, and we will not be using Michael Hill for the purchase of our wedding bands.
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Pamela on Google
★ ★ ★ ★ ★ "You provide excellent customer service, a very clean environment and your products are stunning."
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Mandie Smith on Google
★ ★ ★ ★ ★ Staff were exceptionally friendly and helpful. The Jewelry is beautiful. Bought 2 necklaces for my granddaughters and they couldn't be happier with them!
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