Metchosin Soap Works
3.6/5
★
based on 8 reviews
Contact Metchosin Soap Works
| Address : | 2945 Jacklin Rd Unit 162, Victoria, BC V9B 5E3, Canada |
| Phone : | 📞 +8777 |
| Website : | https://www.metchosinsoapworks.com/ |
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| City : | B |
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Noelle Charbonneau on Google
★ ★ ★ ★ ★ The products are very nice, but they did take a very long time to arrive (ordered on October 29 and arrived December 17 after 3 emails to the company).
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Kallie Price on Google
★ ★ ★ ★ ★ We did one of the soap making classes and had a wonderful time. Debbie and Daryl were very knowledgeable and helpful. The class was a lot of fun and definitely something we would do again.
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Hester Serebrin on Google
★ ★ ★ ★ ★ The soap is lovely but I placed an order more than 2 months ago for a single bar of soap and it hasn’t shipped it yet nor has anyone responded to any of me emails trying to get additional information.
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Elizabeth Rempel on Google
★ ★ ★ ★ ★ I went to one of the Vancouver Island Soap Works (which also goes by the name of Metchosin Soap Works) soap making classes and not sure what happened but my soap turns very slimy within 5 - 10 uses. I keep it on a wooden slatted soap dish so it is getting plenty of air underneath. The soap does not last long either. I will be taking a soap making course with Whychbury Soap Shop so hopefully I will have better results. I bought a couple of bars from them and the scent really lasts on your body and I had no problems whatsoever with sliminess. As the previous reviewer wrote, I also had a bad experience with Debbie. She is very confrontative. I tried to make a post on Metchosin Soap Work's Facebook page but they now do not allow public commenting (wonder why?).
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Courtney Bowell on Google
★ ★ ★ ★ ★ We had a lovely time in your soap making workshop! Communication during planning was very straight forward and informative. We will all be back, great experience. Thanks for a really great birthday event!
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Lindsay Amanda Hassan on Google
★ ★ ★ ★ ★ I ordered soap online for a gift,and it never came. When I asked after a month for a refund, I was belittled and treated horribly by Debbie. It turns out the soap was never sent out? The communication was extremely rude and uncalled for.
I do not recommend this company at all.
Never once did you let the customer know that it would take over four weeks to send out a bar of pre-made soap.I work in customer service and sell products online and in-person and if I treated my customers this way I would have none.
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Chelsey Thompson on Google
★ ★ ★ ★ ★ Parked illegally in front of my house and when asked to move the owner was rude. Would not recommend to a friend.
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Kyden Belanger on Google
★ ★ ★ ★ ★ Daryl and Debbie are the best love you guys and hope things are going well! Still using your lucky lager soap and the goatsmilk bars. Beautiful products go check them out!
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