Lydale Property Restoration
3.4/5
★
based on 8 reviews
Contact Lydale Property Restoration
| Address : | 17839 106a Ave NW, Edmonton, AB T5S 1V8, Canada |
| Phone : | 📞 +788 |
| Website : | https://www.lydale.com/ |
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| City : | S |
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Vincent Johnson on Google
★ ★ ★ ★ ★ Despite the folks working on my building being friendly, the amount of absolute neussence is astounding. The heat has been turned of without notice even after snowfall, the front door locks have been changed and mail is no longer being delivered to the building and they continue to let in strangers that have cause damages and security issues to the building. Common sense seems to lack.
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Brian F on Google
★ ★ ★ ★ ★ I had to oversee an insured water loss for an elderly family member. The Lydale team was very responsive and communicated clearly the steps involved. They came when they said they would and the work was excellent. I would recommend.
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judy ustina on Google
★ ★ ★ ★ ★ My basement flooded in August, so I needed drywall, paint, flooring and carpentry done to get things back to normal. Lydale was the company that the Insurance company recommended, and if I went with them, then the job would be guaranteed, so I did. Under normal circumstances, given the reviews online, I would have passed by this company.
Now I am giving them a 5 start review. I was 100% satisfied with the job that they did. Every single workman that showed up at my place was polite professional, good at their job and willing to go the extra mile to help out. The drywaller, the painter were exceptional and their work spotless. They were also good with my dogs. The basement is back in top order. Given my experience, I wouldn’t hesitate to hire this company for restoration work.
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Matt Mandrusiak on Google
★ ★ ★ ★ ★ Our insurance company contracted Lydale to handle a flood from our ensuite. The process from start to finish could not have been any better. They were at our house immediately to undertake some damage control and were beyond professional every step of the way.
The company was easy to deal with and stayed in close contact so we knew exactly what to expect each step of the way. The work they provided was top notch and they left the house looking brand new when they completed the job.
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M. S. Zhang on Google
★ ★ ★ ★ ★ They took 6 months to restore a basement (about 950 sq. ft., due to sewer backup). Very slow. And their lifetime warranty on workmanship is a joke. They try every excuses to avoid any warranty repairs. There is a one section of baseboard buckled after 4 months of installation. The manager came and spent 5 minutes checking and concluded the buckled baseboard was caused by water infiltration. We are sure there were no new water problem after restoration. The baseboard has had no water stain, no swelling and no mold. And we checked the moisture level of the basement: the air in the basement is actually dryer than outside. And we finally found out they installed very few pin nails on the baseboard! And they're still saying it is not a warranty issue.
The above was my original review from August 2020.
Dec. 22, 2020 Update: After much debating on what caused the issue, Lydale removed the buckled wall panels and baseboards in mid-November. The drywall behind panels showed no sign of water problem. It was revealed that the panels were not properly glued to drywall and the baseboards were not properly nailed to the studs. Lydale’s carpenter installed new panels and baseboards today. He used both glue and paneling nails to fix the panels, and made sure the baseboards are nailed to the studs. I wish they did this 5 months ago. Thanks to their upper management and the carpenter for correcting the issue. I’ve revised rating from 1 to 4.
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Luca Ciliberti on Google
★ ★ ★ ★ ★ I have worked with Lydale in Edmonton for a few years now, in particular Zuzana. She and her team are very professional when it comes to handling of Asbestos waste debris. We had a small challenge a few months back with a contaminated load and she was very helpful in finding a solution for both parties. Definitely recommend them!
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estell mercer on Google
★ ★ ★ ★ ★ The Lydale restoration crew were terrific. They cleaned up the water damage. Restored the condo and left it in better shape that it was before the damage. All their workers were efficient, helpful and went above and beyond.
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Penny Decker on Google
★ ★ ★ ★ ★ Amazing company to deal with, from the coordinator on the phone to the different contractors that I dealt with face to face. Well organized, detailed, and always keeping the client informed on timelines. Such a cohesive team, would highly recommend Lydale for anyone requiring restoration needs.
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