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sandqve on Google

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Went to self checkout with two items that came up much more expensive than the advertised price. This has happened on multiple occasions, but this time I was buying a bathroom hardware kit for $54.44 that came to $139 and a faucet for $105 that came to $159. I went to a teller to purchase the items instead and showed them their price tag. She just scanned the item and said, no these are the prices. I showed her the picture again and she said they put the wrong stickers... for both items on it, and just told me the total. This has happened multiple times and seems intentional.
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Joanne Brigmantas on Google

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This was a great place to place to window shop for inspiration for kitchen reno. They have such great displays, far better than their big box competitor. Also there was lots of staff readily available to answer questions and look up information. All of this influences my decision to shop here.
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Jenny C on Google

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Good thing products sell them selves. Staff is the worst it’s as if everyone working there is new. Product is is the wrong areas mixed up. Workers have zero knowledge of anything and can only scan items. With technology I could scan items myself and just self serve. Very disappointed. Getting support is just as useless as well. Will try to stick to the other company’s
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cody bennink on Google

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I buy a lot of product at this store. We got a kohler toilet here a week ago. Hooked it up and it was defective. I've renovated many bathrooms so i know it was defective. So i neatly disassembled and packed it up. Brought it back to Lowe's and they said since it had water run through it, they won't honour the return policy. (How would someone know it's defective without running water through it?) I know they honour it at Home Depot so I guess we'll be getting our toilets through them from now on.
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Jessica Delange on Google

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Made a curbside pick up order for the 12-12.30 slot, arrived at 12.15 and left at 12.55. shockingly slow service. I called twice and filled in their "I'm here" form twice. I opted for curbside pick up for a reason as I was unable to come into the store itself, if you're too busy to offer the service remove it as an option! The only redeeming part of my experience was that the guy who came out to bring my things was extremely nice. I certainly won't use the service again.
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Shane Desloges on Google

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Needed some varnish brushes.. got some purdy XL to get my job done from here because no badger brushes were available From Lee valley… supply chains are still busted
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Val N on Google

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I went a few days ago to look at Vanities. I went back tonight to find out that same vanity went up $200. I didn't understand how because the vanity wasn't on sale. I spoke to customer service who basically told me they couldn't do anything, and wouldn't honor the original price. How does a product go up $230 in a few days. I won't be buying my vanity here that's for sure.
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Ode Depths on Google

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I absolutely love this store! If you're looking for any supplies. This is your place. I go here quite often for plants, pots, and bricks. It has a very easy layout, lots of items, good stock, and friendly staff. I couldn't ask for anything better from a store. I would definitely recommend going here if you have the time

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