Lensmakers Optical
4.1/5
★
based on 8 reviews
Contact Lensmakers Optical
| Address : | 1320 Trans-Canada Hwy, Kamloops, BC V1S 1J2, Canada |
| Phone : | 📞 +7 |
| Website : | https://www.lensmakersoptical.ca/ |
| Categories : |
Optician
,
|
| City : | S |
|
R
|
Robyn Crosby on Google
★ ★ ★ ★ ★ When to an optometrist, and renewed my prescription and needed glasses asap, walked in the lensmakers store, services was friendly, welcoming and comparatively the price was good. I had the glasses in my hands in 1 h. Constructive criticism is that there's no on site optometrist, and a minimum selection of frames.
|
|
R
|
Ralf Luthe on Google
★ ★ ★ ★ ★ Excellent! Lost my glass yesterday, spoke to my Optometrist about replacing them.... he said “very unlikely would you get them soon with the current state of affairs”. Went to LensCrafters/Canadian Lensmakers at Aberdeen Mall right after seeing the Optometrist and “PRESTO” they said I could pick them up this afternoon. We’re talking mere hours here! A big thank you goes to Devon Martiens and his partner Mary for helping the impossible happen! A big CANDO and WELL DONE to this team.
|
|
M
|
Mike Schick on Google
★ ★ ★ ★ ★ Wow, I'm extremely impressed and pleased with my experience.
First of all, no other glass store was open on Easter Monday, they were, it was great to hear a helpful voice answer the phone after frustratingly trying multiple other stores. I headed over immediately to discuss in person.
Second, I had a very unique situation that I was visiting Kamloops for an extended work trip, and desperately needed to fill a difficult perscription. The staff assessed the perscription before even considering selling me frames, to confirm they could make it.
Once confirmed, they helped review frame options that would work with my perscription (thick lenses).
They stayed right until the mall closed to fill the Rx to try to get me seeing again that day but unfortunately the lenses had a very slight but noticeable defect.
They released them to me but stressed that this is not the level of quality they wish to provide and asked me to return the following day so they would have more time to try a different material.
Once the new lenses were ready the following day, as promised, I received a call to bring my frames back to swap the lenses, at no charge.
The final product was slightly thinner, which was unexpected and a bonus! No defect this time of course...
The glasses turned out perfect, I was very surprised and grateful that they were able to help me through my difficult situation!
|
|
P
|
Pambovo on Google
★ ★ ★ ★ ★ While visiting Kamloops from California I broke my glasses, took them to Lensmakers where Devon repaired them.. Also, my wife asked to have her glasses adjusted, Mary put on smaller pads and adjusted them. Mary and Devon were so helpful and it made our visit much more enjoyable. I called before before going to confirm business hours and where in the Mall the store was located, Mary gave us great directions. Thank you Devon and Mary. Pam and Don
|
|
N
|
Nolan Chapman on Google
★ ★ ★ ★ ★ Very friendly and helpful staff. This store has great deals on lenses and frames. Before purchasing my glasses, I visited every store and town and revisited this store because I felt this store had the widest variety of brands. They had my first pair of glasses ready within a couple hours. My second pair was ordered in free of charge. They bill directly to Pacific Blue Cross.
|
|
S
|
Silvia Okika on Google
★ ★ ★ ★ ★ I sensed something was fishy when I walked in. Could have just left but my fault.
I walked in there and asked for same lense thickness and nothing to be altered to my prescription. But they went ahead and added more thickness to my lenses and charged me for something I didn't ask for and I hate thick lenses. Ask if they could get it fixed and was told it would charge more to fix it.
My worst $170 buck I have ever spent in my entire life.
Bad customer service. Never going back. Avoid this place at all costs if you want value for your buck!!
|
|
P
|
Pav Gill on Google
★ ★ ★ ★ ★ I visited Lens Crafters for the first time to get some frames. I was very impressed with the service Dimple provided during my visit. She was very professional and friendly with providing me the frames. On a follow up visit, Mary assisted me and again provided the highest level of service for a second time. It’s great to see such excellent customer service from 2 employees at the same location. I would definitely recommend!
|
|
H
|
Hailey Stevens on Google
★ ★ ★ ★ ★ Stephanie was great!! I am pretty picky about buying new glasses and she basically let me try on every pair in the store without issue! She was so patient and funny and made it a great experience!
|
Write some of your reviews for the company Lensmakers Optical
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Optician,
Nearby places Lensmakers Optical
