Dolson's Source For Sports

On boxing day I asked about ski goggle sales and the associate showed me ones that were on sale on the counter for 30% off. There were other more expensive goggles in glass cases that had no advertising of a sale. I bought a pair of goggles that were 30% off and found that the lens is too dark when I got home looking through normal light. The lights at the store were very bright so it was hard to tell. I went back the following day to exchange the goggles for different ones. The same goggles I bought were still on sale with 30% off signs next to them. I decided to try some higher end goggles in the glass cases and found ones I liked because they came with both a dark lense and a lighter lens so i knew they would work for me. The associate told me the ones in the glass case were 15% off yesterday only. There were not any signs stating this yesterday and I was only shown the ones on the counter as being on sale when I asked about which goggles are on sale. I went to the counter to exchange my goggles that were too dark and wanted to buy the more expensive ones. The man at the till said it was not a problem and that he would exchange my current ones for the more expensive ones. I asked if the 15% discount could be applied as it wasn't displayed and I was not told about it when I asked about goggles that were on sale. The man said no. It seemed odd that the same sale wouldnt be on because the same sale on everything was still going there the following day. Even my 30% off goggles were still 30% off. I asked if there was anything that could be done to get the 15% price from yesterday and the man seemed got angry then said, "you know what, all sales are final, here you go have a good day" and shoves my goggles towards me. I was taken back because at first he said that he could do an exchange, and then changes his mind and wouldn't allow the exchange. All this just because I asked for the discount from yesterday that was never mentioned or displayed. I asked if he was the owner and he said yes. I then asked him his name and he ignored me so I asked if he had a business card and he said no. Very unprofessional and rude especially for the owner to treat customers like that. Not to mention saying to the customer he can do an exchange and then changes his mind a few seconds later. Now I have goggles that I cannot use because they are too dark.

My sons and I love shopping at Dolson’s. The customer service is amazing. The staff is personable, attentive and knowledgeable. They never try and upsell you. I love how they put the shoes on my kids feet and can tell me how well they fit. Their prices are completely comparable to big box sports stores. We won’t buy runner or sports related gear anywhere else again!

this store is really great! Super friendly and family owned and operated. Hats off to Phil and family. Every time I go in there they remember me and like to chat. I've spent hours in here talking getting help finding the right gear for my family's skiing addiction. They really know there stuff just like the commercials say! I haven't been disappointed with anything I've bought. Buy your sports gear from here. There local support our community. And just great people in general I'm not sure what people mean about problems with returns. Me and my wife accidently purchased items two sizes to big for her and they took it back no problem.

Last week I decided to take up running. To do so I needed to go purchase running shoes and the quality at Walmart is not ideal for this type of activity. I stopped in here and the gentleman that assisted me was fantastic. He asked good questions to determine my current skill level and foot type to help me find a good pair of shoes. He had me try one of each of my top 2 choices on at the same time so I could feel the differences, then had me put on the complete pair of my top choice. I spent more on shoes and running socks than I ever have before but felt zero buyer's remorse because of the knowledge, care and attention I got. No question I'll shop here again and refer people to the store.

Phil and his family have been helping our family every year with the kids buyback ski program. Very nice and knowledgeable people. Would definitely recommend Dolson's

Went in for new ski boots, and turns out I have very difficult feet to fit. Ended up with 2 staff members helping me out, trying many different types of boots before finding a perfect fit. I really appreciated all the help and the time taken, you don't get that in the big box stores!

Been dealing with Dolson's for years. If you want the best gear custom fitted to your specific needs and abilities, this is where to go. No brainer. They DO know their stuff!

Place is amazing. Stayed open an extra 5 minutes to sharpen my skates. Made my day!! Thank you Dolsons Source for Sports