LensCrafters

Name: LensCrafters
Address: 6631 Island Hwy N, Nanaimo, BC V9T 4T7, Canada, T, Canada

4.6/5 ★ based on 8 reviews

Contact LensCrafters

Address :	6631 Island Hwy N, Nanaimo, BC V9T 4T7, Canada
Phone :	📞 +98
Website :	https://local.lenscrafters.ca/bc/nanaimo/6631-island-highway-north.html%3Fcid%3Dyext_3728%26y_source%3D1_MTIyMDMxNS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D
Categories :	Optometrist , Sunglasses store ,
City :	T
Description :	Optical chain selling prescription eyewear, contact lenses & sunglasses, including designer brands.

6631 Island Hwy N, Nanaimo, BC V9T 4T7, Canada

Best Sunglasses store in Canada

C	Clay Wutke on Google ★ ★ ★ ★ ★ Went in for reading glasses and was given super strong processive glasses by mistake. I called in to the branch saying I could not see and I was getting horrible headaches, I was instructed it could take a few weeks for my eyes to adapt. I had to call in again as I couldn't see and the headaches were horrible. I asked them to double check my prescription I was finally informed that they make a mistake and gave me the wrong prescription.
K	Kelvin Tristan on Google ★ ★ ★ ★ ★ I would give zero star if I could! I thought I’d try to go into lens crafters one more time, I wasn’t really happy with my service. I think she was just the assistant manager or something coz she clearly doesn’t know anything. She’s the tall girl, her name was Madison or Allison something. I can’t remember but I do remember that she didn’t seem very nice at all, almost had like an attitude problem and didn’t seem very friendly. I will never go back there again, I was told I couldn’t get my glasses fixed and I was denied service? I thought they do repairs, she seems fairly rude and stand off. Worst experience ever! If you are planning on going there, don’t get help from that associate!
B	Beverly Wong on Google ★ ★ ★ ★ ★ Amelia was fantastic. She was very knowledgeable about the business. My needs, the best offers, bang for my dollar where all considered. She was loving, personable an asset to any business. Thank you I would recommend Lens Crafter because if her
D	Dang Lee on Google ★ ★ ★ ★ ★ Rude girl, Allison? Is her name. Very rude young lady, she shouldn’t be in customer service if she’s acting like there to her customers. Not going back, imagine how she treats her staff? Is she the manager? I didn’t feel comfortable her helping me next time, but the girl Amelia was super lovely to me the next day, and she gave me great customer service! Definitely recommend her
D	Dallis Schlitz on Google ★ ★ ★ ★ ★ Super bright, clean and welcoming. Hanessa and Allison were both absolutely amazing once I asked if they had the frames I wanted. Found them and ordered them in the colour I wanted, and was told it would be 10-12 days for them to arrive.
J	Justin Taron on Google ★ ★ ★ ★ ★ I would give Woodgrove LensCrafters an 11/10 if I could. Jocelyn and her team provide exceptional customer service every time I visit their location. The team there is the epitome of kind and friendly; they take the time to make a true human connection with each and everyone of their customers. If I needed new glasses more than once a year I would be there every week, that’s just how welcoming and warm the team is there.
a	ali f on Google ★ ★ ★ ★ ★ Not sure what these recent reviews about Allison are talking about? To be honest, from my personal experience she was very helpful and gave her undivided attention of assisting me even when I came in during a very busy time! Also, Jocelyne was the one who helped me the second time around and she was amazing to deal with as well! Definitely will continue to come back here because of these two individuals!
T	Teneane on Google ★ ★ ★ ★ ★ Everyone was extremely helpful and attentive. Amelia in particular was amazing! she really helped me understand my eye prescription and explained all my options like: blue light filter, Anti reflective and anti fatigue. She was a wealth on knowledge. Amelia spent time with me and never rushed me. She answered all my questions and was very patient. I felt like she was looking out for what was best for me and didn't pressure me at all. Thank you Amelia!