IRIS Optometrists and Opticians
4.7/5
★
based on 8 reviews
Contact IRIS Optometrists and Opticians
| Address : | 60 Commercial St Unit 312, Nanaimo, BC V9R 5G4, Canada |
| Phone : | 📞 +7 |
| Website : | https://iris.ca/en/find-a-store/nanaimo-conference-centre |
| Categories : | |
| City : | R |
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Always Spacie on Google
★ ★ ★ ★ ★ We just returned from picking out glasses at Iris's downtown Nanaimo location! We originally visited their Woodgrove Mall store but once it closed, despite living in the North End, we have travelled to the South End and continuing to shop there! My daughter has needed a new pair of glasses every couple years so we've purchased a fair few, and every single time, we have had the best experience. The staff are so friendly and helpful, the store has always been clean and organized, and we've never ever been rushed. In fact, the time before today, we probably spent at least an hour or 2 trying on numerous frames and everyone was great the entire time. We love Iris, and how well we are treated there... Have no interest in going elsewhere! Iris really is the best :)
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Anwen Burk on Google
★ ★ ★ ★ ★ I have had nothing but excellent service and eye care from Iris. The staff are well trained and friendly. I have seen a few of the doctors and have always had a good experience. I always feel that I have had a thorough examination with full
explanations of the tests and procedures. All the glasses I have purchased have been good quality and the team always works together to find just the right pair. My husband and I are loyal customers.
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Ben Nelson on Google
★ ★ ★ ★ ★ I highly recommend going to IRIS for glasses or contact lenses. Aside from their great selection, decent prices, and quick turn around time, it's their customer service that really stands out.
Dr. Ng is VERY thorough and detailed in her examinations and makes sure to investigate any anomalies.
Mary, Melissa, and Rose are always friendly and ready to help with any of my questions(even the stupid ones haha) and neve fail to make sure I have what I need.
I've had at least 3 pairs glasses from them and a few years of contact lens too.
I've never been disappointed.
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TJ Kandrack on Google
★ ★ ★ ★ ★ My experience with Iris , downtown Nanaimo was excellent. The Doctor that tested my eyes was very professional and thorough, very pleasant person. No worries if you have a problem with your new glasses. Staff at Iris are extremely willing to please . Satisfaction Guarantied. They all made sure I was happy.
I’m so pleased I went to Iris . I’m feeling great !
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Javan Heide on Google
★ ★ ★ ★ ★ I took an old pair of glasses ive had lying around for a while which were broken, into IRIS and I believe it was Dorothy who was happy to help repair them and get them back on my face. It didnt seem like an easy repair job and while i should eventually get new glasses anyway, she certainly didnt give up and now i can wear them again, Thanks!
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Cara F on Google
★ ★ ★ ★ ★ Customer at this store for many years now and everyone there is always extremely kind, helpful and knowledgeable. Michelle has helped me many times over the years and I really can't say enough great things about her. The employees here go above and beyond. I am very happy with the quality and look of the glasses (and contacts) I have purchased here given concerns about a strong prescription. Always a pleasure.
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Ava Lamont on Google
★ ★ ★ ★ ★ Incredibly friendly and professional staff. Was such a wonderful experience. I wouldn’t go anywhere else for my glasses.
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Donna Rennie on Google
★ ★ ★ ★ ★ My husband and I picked up our new glasses today and couldn't be happier with the whole Iris experience! Each and every member of the Iris team provided us with professional and experienced care: Dr. Ng consistently gives her best in assessing eye health and prescription needs; Mary has endless enthusiasm and energy with every aspect of our visits; Mike is a kind, patient, and thoughtful technician; and for those individuals who are as particular as I am, Michelle will one up you on her attention to detail!
And to top it all off, Iris products are top of the line and backed by a comprehensive warranty!
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