Dr. David & Jason Thompson, Optometrists

4.3/5 β˜… based on 8 reviews

Contact Dr. David & Jason Thompson, Optometrists

Address :

1-4800 North, Island Hwy N, Nanaimo, BC V9T 1W6, Canada

Phone : πŸ“ž +78
Website : https://dr-david-thompson.business.site/
Categories :
City : T

1-4800 North, Island Hwy N, Nanaimo, BC V9T 1W6, Canada
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Jaime Curras on Google

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Extremely disappointed with the front desk staff. I tried to book an appointment twice through email without any luck. One month ago I called to book an appointment for today, and when I arrived they told me that they didn't have my appointment registered. A great waist of time.
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C Earth on Google

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I never thought I, a human of earth, would ever receive such a humbling experience at an eye exam. There is the nicest person that works reception, I don't know who they are but that person brightened my ENTIRE day ! Probably THE WHOLE WEEK! MAYBE THE ENTIRE YEAR ! Who knows. Anyways.... Dr.Thompson is a dedicated man, who is very knowledgeable. I thought I didn't have any eye issues until he showed me what I was missing ! Thank you for this experience!
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Jenn Dieterich on Google

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I came early for my appointment and they saw me right away. Dr Thompson was very nice and made good conversation. The girls at the desk were amazing and helped me get the most out of my benefits and got my glasses made for me in less than 20 minutes.
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Felicity Marie on Google

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Front staff are amazing to deal with and a true joy to see both Dr. Thompson's. Very thorough and patient. Would definitely recommend to anyone who wants a great eye exam experience.
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Sherry Olson on Google

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Wow, great experience. Knowledgeable and took the time to share so much information about my eye disturbances and health. Really good pricing for new glasses too. #1 in Nanaimo. Dr. thompson was amazing and staff was friendly and attentive.
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Lynds K on Google

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Been going to Dr. Thompsons for years. Yesterday though the customer service was wonderful and needs complimenting. I took my dads broken glasses in as he had just broken them, but lives in a Care facility due to Covid I can't get him out. The staff as always were friendly. They replaced the broken part and returned back to me with a new case and cleaner at no cost all in less than a hour. Thank you so much! Wishing you all a Happy New Year.
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Mr dj on Google

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I would never go here again. Went in with something in my eye (similar to a grain of sand). I was told whatever is in my eye is gone, and the pain is from the scratching it did on my eye. I responded: but the pain is moving around. Response: nerve pain, it spreads. Me: so you're 100% sure there is nothing in my eye? Response: yes. When I got home from work after 5 1/2 hours of pain, I found the grain under my eyelid and swiped it out with a cotton swab. Never, ever, would I go back or recommend.
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Stephen P on Google

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AWFUL experience coming here. I was told my astigmatism went away and that my eyes went up two full points (which had never happened in the past). They had me come in for a retest in which my prescription changed to about half the amount of what they initially told me. The staff was also very unkind upon my arrival and how they handled the retest. There was no consistency or confidence coming here. I decided to go elsewhere and pay for another eye exam. I found a very informative, reputable Optometrist who made me feel great about the whole appointment. I was told I do in fact still have astigmatism and that's not something that disappears without significant injury. I do not recommend wasting your time at Dr. Thompson's office.

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