Lakeridge Health Oshawa

One of the worst emergency hospitals in the world. The waiting time is forever. I was waiting 24 hours only for the doctor to tell me that I cannot have the gallbladder removal because I tested positive for Covid. They should be able to let me know that I could not have surgery much earlier, not after 24 hours! Out of 20 nurses, only 2 of them actually worked and cared for the patients. The rest just relaxed and talked about spiderman...Very unprofessional, totally against human survival

This review is for the New High Tech digital pharmacy in the hospital. Absolutely amazing! So fast super friendly and great prices. It's all done by robot there no one physically touching ur pills. They have free pill pack options that are better then blister packs. They also have a 4 big digital screens where you can find any over the counter medication you want & it comes down a vac shoot. So neat, definitely recommend this pharmacy ??

Not a very pleasant experience. The wait time was horrendous. Two people were vomiting, one by triage and the other in the waiting room. They were handed bags to puke in but were not moved to an isolation area. Nor did anyone come and sanitize the area where they were ill afterward. The area was absolutely filthy. You could draw your name in the vents on the wall and the ceiling vents or grills had clearly not been cleaned in ages. It was very crowded and some of the staff (not all) were very short with some of the patients. This hospital has not had a good reputation in some time. The emergency room needs more staff and to be cleaned up so that you don’t come out sicker than when you went in.

The ER is so dirty. The staff is very short and dismissive after having you wait for hours. Beware they also talk about previous patients where current patients can hear which is very unprofessional, not to mention over half of the staff stand around talking while the ER is so "busy". Just a disgusting hospital in every way, go somewhere else if you can. (Pics below are of how the beds were when I came in the ER and ultrasound rooms before even touching them.) Also just a tip for the hospital, if you're not going to clean the bathroom at least put the paper showing that you haven't where patients can't see. I took a picture of the paper Oct. 10.

We had a great experience with the nurse and doctors who helped deliver my second born Son. Very nice and well spoken. Well experienced in what they do, They kept the area clean all the time. I do happily give them a 5? star review. Keep up the good work.

I completely understand why this hospital has such a low review. I am my primary care giver for my father who has Parkinson's. Recently he had a fall and factures his knee.. first trip to the fracture clinic they wouldn't let me go in with him due to COVID despite the fact that he has a mobility issue. I stated that he needed assistance and they advised me they would escort him but they failed to provide him with an escort back out to the foyer where I was waiting for him. He lost his balance and fell ..walker, immobilizer brace and all. Luckily not injuring himself further. They proceeded to shift the blame to me even though I stated prior to entry that he needed assistance. Second trip in was a follow up schedules fracture clinic appointment. We get there only to find the fracture clinic has been closed on Monday for the last 3 weeks and the appointment card they had provided us with that had the date and time on it was written incorrectly. Our return appointment was in the system for 4 weeks prior. No phone calls to advise us of the missed appointment, nothing. Totally unacceptable. Only staff there that care are the volunteer staff that choose to be there. Who were incredibly helpful and even stood out in the cold with my father while I fetched the car and made sure we didn't have to pay for parking due to the hospital's screw up. I have had nothing but bad experience with this hospital in the last several years. They even forgot were they put me when I had to go in to the ER postpartum for 12 hours..which is a whole other story. If you have an option to go somewhere else... I highly recommend you do so

Horrible experience from ER yesterday.The nurse at the ER reception was really rude and mean. Never expected that a nurse can be this unprofessional. Waiting there for hours and deal with the frustration of the nurse was really unacceptable.If she is frustrated with her job she should leave the job and look for something else or she should do something to handle her frustration. She should not be showing her frustration with the patients who are waiting pariently for hours to see the doctors. She poked my nerve only because i asked her permission to go and nurse my baby while I was waiting at the reception. They can express the fact not their frustration. The experience traumatized me. I was surprised that she was a nurse.

I visited the ER with my son late in the evening on Friday and we were treated very nicely. The whole process in the ER was quick and the staff (receptionist, triage nurse, doctors) were incredibly empathetic, kind and professional. Furthermore, we were hospitalized in the pediatric clinic and we experienced a professional treatment. Everyone from nurses to doctors were compassionate and understanding. Especially thanks to the nurse Jennifer and Dr. Zheng. The only reason I am giving 4 stars is the fact that we were discharged on the day with the snow storm and they were rushing us a little bit and stopped providing medicine to my son while we were waiting hours to find a way to get back home.