Koch Ford Lincoln
4.5/5
★
based on 8 reviews
Contact Koch Ford Lincoln
| Address : | 5121 Gateway Blvd, Edmonton, AB T6H 5W5, Canada |
| Phone : | 📞 +78899 |
| Website : | http://kochfordlincoln.com/ |
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Vanessa Yeung on Google
★ ★ ★ ★ ★ As usual, amazing customer service. I love the convenience features that I can use - text for appointments and to talk to the service reps, and the contactless pick up and drop off service they now have. It's a lot more convenient for me to get my car serviced. Keep up the amazing work!!!!
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Stacey Disotell on Google
★ ★ ★ ★ ★ I want to give a huge thank you to Blair and Paula and the rest of the service team for the fast and excellent service they provided to take care of a warranty issue. Told 2-3 days from other dealerships, but Koch Ford took care of it the same day. Picked up the truck, did the repairs, and delivered it back to me. This will be my new Ford Store going forward. Thanks very much and see you for my next oil change!!!
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Heather Sentes on Google
★ ★ ★ ★ ★ I was able to get my car in right away which was great! Also, they communicated well throughout the process and completed the service on time and within the quote. I was so pleased with the level of service and professionalism. We will continue to service our vehicle here.
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Trevor Morgan on Google
★ ★ ★ ★ ★ Was in a bind time wish. Went to a major chain to swap out tires. Easy, right? Mistake on my part. Gave my head a shake regarding the summer tire swap. Went to a Ford dealer. Result? They have a customer for life. They were incredibly pleasant and helpful. Shout out to Angeline and Connie. Professional throughout. Here's the kicker. Their quote, which was accurate to the penny, was way cheaper than the "chain". Thanks Koch.
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Colin Hume on Google
★ ★ ★ ★ ★ just bought our new vehicle from Andre at Koch Ford Lincoln. We drove from Calgary to trade in my truck and they went above and beyond to make sure we were taken care of! The whole deal took less than a day and was impeccable. We had to wait for an extra hour while they completely detailed the new car so they paid for our lunch while we waited. above and beyond service. Well done!
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Catherine Kietzman on Google
★ ★ ★ ★ ★ We have 2019 Ford F-350 truck and we’re picking up a brand new boat in Edmonton, 8 hours from home, moments after we left the boat parking lot, our engine light came on, pulled into Koch ford and the service team was amazing. Connie was friendly and helpful! The service team had us back and on the road in under an hour! Highly recommend.
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Doolzish on Google
★ ★ ★ ★ ★ I bought my first F-150 at Koch Ford used lot and drove it till it died, then went back again to them this time on the new side and leased a 2021 F-150. I’ve tried to service my Ford at a few other dealerships but no deal in the city did better than Koch. When it came to buying my new F-150 they truly made that process very easy and hassle free. I highly recommend Koch to anyone looking to get into a Ford. Monica at sales did an excellent job!
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Dan Wilm on Google
★ ★ ★ ★ ★ Pierre and team were great getting me into an 2022 Lincoln Aviator c/w Monochromatic Package. New vehicles are in tight supply now and I was lucky they had an available one on the lot as I drove up. Timing was also lucky as I got to customize the 3M protection package they apply to new vehicles to my specification at no additional cost. Very happy with the purchase, just waiting to get the winter tires installed so I can enjoy driving it on these January Edmonton streets.
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