Kate Spade Outlet - Winnipeg
3.4/5
★
based on 8 reviews
Contact Kate Spade Outlet
| Address : | 555 Sterling Lyon Pkwy Space 324, Winnipeg, MB R3P 2T3, Canada |
| Phone : | 📞 +78 |
| Postal code : | 3 |
| Website : | https://www.katespade.com/stores/ca/mb/winnipeg/555-sterling-lyon-parkway%3Futm_medium%3Dorganic%26utm_source%3Dgoogle%26utm_campaign%3Dstores |
| Categories : | |
| City : | P |
| Description : | Namesake retailer showcasing the designer's chic, upbeat handbags, womenswear & accessories. |
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Emily J on Google
★ ★ ★ ★ ★ Disappointing experience. Love Kate Spade and a loyal customer of her clothes and handbags for many years. Was super excited about the store opening here, but now would rather travel another 6-7hrs to Minneapolis than support this particular store. Was in the store for almost 30mins, with not one greeting. Noticed a lot of other people frustrated because they had the same complaint. Noting associates standing around, looking directly at me and turning away. I got rudely told TWICE to step aside by the “sales associate” because I was in the way of a drawer she had to access. Really?!? Ever heard of “Please” and “if you need anything, I can help you in a few”
Some positive criticism, customer satisfaction starts as soon as the customer walks through your doors. How unfortunate.
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Camila Costa on Google
★ ★ ★ ★ ★ Just went there today and bought my first Kate Spade handbag. Staff were friendly and greeted me when I entered the store and when I was looking for the handbag that looked the best, a sales associate offered to bring me a new one from the back which I really appreciated. Overall great experience buying my first ever Kate Spade handbag!
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sheena fisher on Google
★ ★ ★ ★ ★ Purchased a bag over the phone a few days ago (due to Covid their store isn’t open yet) , and had it delivered to my home, Bianca was so sweet & helpful with describing the bag, and offered for me to come down the next day to look at it (thru the window of course). I took a chance and purchased it, being reassured I had 30 days to return it from the day the store finally opens back up. When I got the bag, it was boxed and wrapped beautifully, with my receipt in a ziploc bag, a Kate spade paper bag, and a hand written thank you note. Thank you to the Kate Spade team for going the extra step during this different & difficult time!
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shawna lounsbury on Google
★ ★ ★ ★ ★ Over 5 weeks ago, my transaction at the Kate Spade store in the outlet collection mall in Winnipeg, MB, was not completed in their system. I had to pay again, even though my account showed it was taken out. I was told to have a refund back by midnight that night. To this day, I Still have not be refunded my $210.00! All I want is my refund back. I hope this doesnt happen to anyone else.
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Shannon LeClaire on Google
★ ★ ★ ★ ★ I walked into the store and immediately was greeted by an associate. I said I was just browsing and they let me look around on my own, which I personally really appreciated. After about 10 minutes the same associate that greeted me came to check in to see if I needed any assistance, and at that time I did. Through out my experience in the store I was welcomed, made to feel important and like my business mattered. The store was clean, and there was a beautiful assortment of handbags to choose from. I am so happy to finally have a Kate Spade in Winnipeg and look forward to my next visit.
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Ricki Goldrie on Google
★ ★ ★ ★ ★ Love this outlet! I love Kate spade and used to have to find items at winners but not the greatest selection. I’m so happy we have Kate spade in Winnipeg. I check very frequently for new items. I’ve probably saved over $900 from original retail prices! I once paid $23.00 for a $300 purse. I’m not going to complain about that!! I mean they might be from 2007... but who cares!!! They are all timeless pieces.
The staff are ALWAYS very helpful and friendly. No matter how many times they are asked in a day about what the final price of an item is they always answer with a smile! (They have these very convenient price cheat sheets, so thankfully it’s a very quick process)
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Sigi Kur on Google
★ ★ ★ ★ ★ If I could rate lower I would.
I love Kate spade, but I had a horrible experience a few weeks ago.
I was looking to buy a cute purse, which I've seen online I figured I would go to the store to check it out if they have it.
The sales person had no clue how to assist me with placing an order online as they didn't have it in the store.
I asked to get help from the supervisor who happened to be there that day.
She came out from the back with an angry face and said to me "WHAT?"
I was a bit shocked why was I treated that way right off the bat.?!!
I said to her, "I'm sorry I'd like to buy this purse online and I need assistance as you don't have that purse in the store. She then started rolling her eyes and started raising her voice and said YOUV'E NEVER SHOPPED ONLINE BEFORE? and she started typing AGGRESIVLEY on the keyboard after I showed her what purse I wanted. But at this point I just wanted to leave the store after being treated like that.
Then she turned to her employee and shouted at her saying that she does her job poorly and that she is the only one who does everything. I feel sorry to the employees who work with her with the way she treats them. I would never want to work with her or wish anyone associating with the supervisor there.
P.S: If you see a dark short hair. THAT'S HER & RUN!!
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Michal Brichacek on Google
★ ★ ★ ★ ★ I just need to drop my wife off here and she always leaves happy ? We’ve been to a ton of Kate Spade stores around the world. They have a good selection here, and the staff has always been great!
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