K1 Ottawa
4.5/5
★
based on 8 reviews
Contact K1 Ottawa
| Address : | 122 Sai Crescent, Ottawa, ON K1G 5P1, Canada |
| Phone : | 📞 +9997 |
| Website : | https://www.k1cleaningottawa.com/ |
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| City : | G |
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Daniel McGinnis on Google
★ ★ ★ ★ ★ Spencer and his team did a great job drying out the flood in our basement early this morning! Called them at approximately 5am and explained what had happened. His team arrived fully equipped and ready to work within the hour.
Needless to say I highly recommend calling K1 for any emergency services needed!
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CertiCare Medical on Google
★ ★ ★ ★ ★ Thanks K1 for the great service! After receiving a last minute cancellation from another company, I contacted K1 in somewhat of a panic to get the job done. They responded quickly, and were able to fit us in. Very professional, we will definitely use them again :)
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Laura Mcnairn on Google
★ ★ ★ ★ ★ Spencer did a very good job and I was very pleased, now for the second year, to have him up to do our indoor-outdoor job. He is super friendly and communicated well during emailing. Some of our screens which had removed and washed were tricky to put back in which he did cheerfully. I was hoping he would do a walk around the place to make sure each window was done; I had to point out a couple that they missed. Overall, I would totally recommend Spencer: nice guy, good price and good work.
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Allison Brown on Google
★ ★ ★ ★ ★ I had scheduled an appointment to get stairs carpet cleaned on Tuesday at 10:30am, on Tuesday morning an hour before the appointment Spencer told me he was double booked and if we could do Thursday at 10:30am instead. I was a little annoyed, but was fine with that. It's now Thursday at 11:00am, and Spencer has not shown up for our 10:30 appointment and he has not emailed or bothered to call either despite me leaving a voicemail and trying to reach out to him to figure out if they are going to show up at all. I'm very disappointed that I had to push off my work twice for this and didn't even get the courtesy of them showing up or calling. I feel like they wasted my time.
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A Savran on Google
★ ★ ★ ★ ★ We contacted K1 on May 25 to patch a ceiling where leak happened. They were very responsive in the beginning and gave us an acceptable quote and came in to start the work. Andrew came in twice for 10 minutes and applied a coating that needed to dry before going to the next step. The next scheduled appointment, Andrew was a no-show and we contacted Spencer and had another schedule set up. We rescheduled 4 times and each time Andrew was either a no-show or could not make it. We contacted Spencer the last time about finishing the job and he said he would get back to us. We sent multiple follow-up emails with our final email stating that we consider this a job abandonment and for them to come and pick up the tools they left behind. Till date we haven't received a response. I would not consider them for future services because despite claiming customer satisfaction is important, their actions speak otherwise.
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Ronny Mahmoud on Google
★ ★ ★ ★ ★ Spencer did a great job cleaning our carpets! He was punctual and on time... left us with shoe covers so we could walk on the carpets while they dry.
Our initial phone call was great. Spencer answered all of my questions and walked me through the steps! I needed the carpets cleaned on a very short notice due to my tenant leaving the house a disaster.
Very accommodating and professional!!
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Ziad Miloudie on Google
★ ★ ★ ★ ★ Had a great experience today with K1 cleaning! The owner Spencer was very responsive and punctual when speaking with him. He answered all my questions and it was super easy to book.
P.S my carpets look and smell great!
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Guy Williams on Google
★ ★ ★ ★ ★ Hired K1 cleaning last week to disinfect our home after one of my roommate's was sick with COVID-19. Spencer was very responsive and considerate about our budget hence us being Ottawa U students. I highly recommend hiring this company for any of your cleaning needs! Keep up the good work ?
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