ATC Cleaning

4/5 β˜… based on 8 reviews

Contact ATC Cleaning

Address :

1300 Fernwood Dr, Ottawa, ON K1V 7J9, Canada

Phone : πŸ“ž +8
Website : https://www.we-clean.ca/
Categories :
City : V

1300 Fernwood Dr, Ottawa, ON K1V 7J9, Canada
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Richard Guy on Google

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ATC is a wonderful company. My girlfriend and I had booked their move-in cleaning services when we moved into our previous house, and we were absolutely satisfied. They work well, quickly, and are very accommodating. They cleaned our new home just as thoroughly, and even adjusted their price once they realized our oven didn’t need further cleaning. We will be booking them again! Highly recommended.
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Jen P on Google

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I hired ATC to clean my new home prior to moving in our belongings, I was happy that I could select specific things to be cleaned, such as baseboards, Doors, appliances etc. It gave me confidence that they would be done and given adequate attention. I was surprised at the high cost, 15 hours of labour they said $790 for 2 floors apprx 1500 sq feet. They were here for longer than expected which was fine but when they left it was obvious entire rooms were missed. Baseboards were still dusty, toilets werent clean and the master shower was scuzzy and grimy. Initially I was not going to let them know about the issues as the movers were coming the next day, however I was extremely disappointed. In total there was 5 people cleaning my home and I believe there was zero plan of attack and basic things were missed. They came back the next day to rectify the issues, which wasnt convenient as movers were in my home also. My gift to myself for this home purchase was to have it professionally cleaned to alleviate stress and I now know I wasted a good chunk of money and will end up doing it all myself now. Sure there was one or two of the staff that seemed to care but others were just passing time. I would not recommend and I would never use them again. Also not professional to be in my home speaking of covid being a hoax….while cleaning so that I can prevent covid…..
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Roxane Cleirec on Google

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ATC cleaning is a very good company. Toni is extremely responsive and nice. Anna, who is also very friendly, is doing an excellent job: Everything cleaned extremely well, very pleased. Thank you very much, very satisfied with service.
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Patricia Hirrel-Cyr on Google

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Wow! I couldn't be more pleased with this company. Both Toni and Michelle were not only excellent at making my home sparkle, they were both delightful to chat with! They saw to every nook and cranny of my house and were completely thorough and professional! An excellent job, thanks again ladies. (Mmm, the whole house smells clean!)
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Rose-Lynne McDougall on Google

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The cleaners were excellent. I have been without a cleaner since last March with my elderly husband and I trying to keep up. The two employees did an amazing job, with some additional items to get to at next visit. This company was referred to me and I am grateful for that. Thanks Vera and Michelle.
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W White on Google

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Great cleaners, but admin staff rarely responds to emails, cleaner showed up without being booked. Too bad I have to look elsewhere!
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Seerat HS on Google

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ATC did cleaning for us. They did good job so happy by their service. Very amiable and professional.
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elaine dinelle on Google

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Second appointment didn't show and when I called was advised my cleaner would be on holiday that date so it would be one week later. The week later my cleaner came with a trainee as she was injured and pending surgery. I called prior to next date to confirm appointment and was told the new person found another job and my original cleaner would be coming with another trainee. The appointment was for 8a.m. as usual and at 8:25 I called the company for a no show and was told someone else got hurt so my cleaner was going to help out in that situation and was going to call me to tell me she would be a "little" late. When I asked how much was a little, I was told 11 a.m. and I had an appointment at 1 p.m. so that really wouldn't work. I am aware that filling jobs,at this time, can be very difficult, but felt I wasn't being kept in the loop on all circumstances and consider it very poor customer service. I cancelled my service and will try another BBB approved company.

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