Janzen's Pharmacy & Compounding Centre

Name: Janzen's Pharmacy & Compounding Centre
Address: 296 Bay St #296, Thunder Bay, ON P7B 1R8, Canada, B, Canada

3.5/5 ★ based on 8 reviews

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Address :	296 Bay St #296, Thunder Bay, ON P7B 1R8, Canada
Phone :	📞 +879
Website :	http://www.janzens.ca/
Categories :	Pharmacy ,
City :	B

296 Bay St #296, Thunder Bay, ON P7B 1R8, Canada

Best Pharmacy in Canada

K	Kelly Seb on Google ★ ★ ★ ★ ★ My orders always seem to come out wrong or to many or not at all...way to much confusion, it's great to have lots of business but when it's to busy for such a small place however they did expand and hopefully that will improve operations I moved my perception to another business ...personally I couldn't be bothered to have to fix it all the time major inconvenience
A	Alexander Fox on Google ★ ★ ★ ★ ★ Service always fast. Nice knowledgeable staff, kind courteous friendly. Oh yeah pet friendly too.
S	Shane Brizard on Google ★ ★ ★ ★ ★ The black haired manager there she acts like she's better then ppl and talks down to everyone and I've heard this same things from countless people she's just rude and in pplz business and she's the reason I do not go there anymore as well as my parents and many many people I know stopped using them because of her additude
J	Jean-Marc ten Holder on Google ★ ★ ★ ★ ★ Caring, knowledgable, patient, amazing! Thank you Jen, for helping and going out of your way to help us find what we need. You rock!
J	John Strawson on Google ★ ★ ★ ★ ★ For some unfathomable reason I went to janzens for a daily presceprescr. I was told even though they're open until 8pm I was only allowed to come in and get my prescription until 6om. The reason given people on methadone and seboxone steal. So even though I've never been convicted of a crime imI treated as such. Another two times I had to unfortunately go to janzens ( something ilI never do again and that's unfortunate as I like Brenda adams as a person ) they were an hour late in opening. Another time almost 1/2 he. Im told that is a regular occurrence as only the managers have keys. It was ridiculous the whole staff was outside waiting. Janzens had gone from one of the best run pharmacy's in Canada to one I will never go to again.
G	Grace A on Google ★ ★ ★ ★ ★ On one instance I was given medication that I didnt order. I put my phone order for my medication and received a call a week and a half later saying it was ready. Well, I went to the store on Bay st. and it wasnt ready two medications were not ready, only one. So now I have to wait even longer for my medications. Now I have no more left and have to go to emergency at the hospital to get my medication because of the total incompetence of the people who work at this place......Time to change pharmacies if they cant get it right why stay in business? WORSE PLACE I HAVE EVER DEALT WITH IN MY 50 PLUS YEARS IN THUNDER BAY.
J	Julia Turk on Google ★ ★ ★ ★ ★ No one will answer the phone. I stayed on the phone for over 10 minutes waiting for someone to answer. I'll be in the middle of listening to the Jingle and they'll reloop it to the options menu as if I haven't already been over that. It's like they ignore anyone who just has general inquiries because it says to just stay on the line for other inquiries, but then it's like they're insisting you pick a number. The longer I stayed on the line the shorter the periods in between when it asked me to choose a number. It's like someone is pressing a button and they're getting more impatient the longer you refuse to give up. At one point it sounded like someone picked up the phone. I could hear them moving and then they hung up the line. Just seems unprofessional, it's like they were waiting for me to give up
G	Gates Rioux on Google ★ ★ ★ ★ ★ This is the only pharmacy in town that could mix my sons medication. I was busy the prior night so my dad went down and gave them the slip. They said “no problem! We will just need her and her sons info tomorrow when she picks it up.” My dad asked if he needed to pay for it and they said “nope all good, it will be ready tomorrow morning.” Well I went in there this morning and it wasn’t ready. The lady upfront told me they didn’t make it because I didn’t prepay. I asked her twice why I would need to pay if my son is only an infant. The Ontario Child Benefit should cover it. She insisted it didn’t so I had to drive home and get my debit. Once I got back she asked the pharmacist if she had billed it yet to which she responded “it’s free. Government covers children” it was really pretty fast after that but I still drove down there 3 times in 4 hours with a 2 month old. Not convenient but she was nice.