Madhouse

We had a Christmas lunch planned with our sister store. Tried phoning in the order the day before. They said they “ They don’t do preorders” and to call in the morning and place the order. I called in the morning as soon as they opened. Our sister store was able to place an order, but refused our order, leaving us scrabbling too find a different place to eat, so we could have a Christmas lunch together. I would give zero stars if possible. Not to mention the lady I spoke with had a rotten attitude and could care less of our situation. Will never recommend this place and will never spend a red cent here. Poor customer service.

Took my family here for lunch. Caesar Saturday is reason enough to go. They were excellent! We all shared the chicken quesadillas, chicken enchiladas and the Mediterranean falafel wrap. Everything was very good. The staff was friendly and helpful and despite being quite busy the kitchen had our food out quite quickly. We will definitely be back!

We ordered the mad burger and mad veggie burger with fries. We had the Mediterranean plate as an app. Service was great, no complaints there. The space has always had a good atmosphere as well. For the price, the Mediterranean plate has an absurdly small serving. 14$ for 3 falafel balls, a few pieces of Naan, and some olives. The sauces went very well with the plate and the falafel was awesome in taste but for 14$ you would think they would include at least enough Naan to finish the sauces. The fries were crispy yet soft inside and wedge in style. Probably my favourite part of the meal, except for the fact that there was a piece of breaded fish mixed into my wife's plate of fries? Maybe from a fish and chips ? I mean, yes; I ate it anyway ok? But getting a random fishy bit in your fries is not what you'd hope for if you didn't order it. Ironically, they told us no sea food was available before we ordered. The veggie burger was OK, not great. I dont know if my tastes have matured, but I remember really liking the mad veggie burger years ago. This time, I had a hard time getting over the squishy and greasy texture of the patty. For the price, I'm not sure how Madhouse stacks up to other bar food type restaurants. I don't go out enough to really say. maybe covid times has made them rise their prices, but the bill was well over 80$ for 2 burger meals, a small app, a beer, and a fudge cake desert. Madhouse gets an "OK" rating from me. 10 years ago I would have probably given it 4 stars but maybe that's just me.

Shockingly extraordinary whiskey selection that parallels offerings in the largest cities in North America.

Stopped into Thunder Bay for gas decided to swing by and grab food & a drink…. I Would absolutely recommend coming here to eat. Excellent whiskey menu and food is unreal. Try the stuffed chicken breast it will blow your mind. Anytime I’m in t-bay im stopping here

Went on a date with hubby. We are not new and we always appreciate good service from the staff. Hubby had few questions and our waiter was very helpful, he was absolutely nice too. Just didn't get his name.

Very disappointing experience went for dinner to find out they do not have gluten-free options anymore with more and more people with celiac you need to have gluten-free options. I ordered the seafood pasta when it arrived asked for Parmesan cheese to be told they don’t have it they didn’t have the fish sandwich or a few other items on their limited menu either. Waitress was not that great. Will not be back which is sad as I love supporting local. Bathroom was not very clean and no paper towel either. If I could give you a negative star rating I would

Fantastic service from Erik our server the other night. The food suggestions were spot on and we left with our bellies quite full. The whiskey selection is the best in town as well. Whether you want to go for a casual date night or meet up for a nightcap, give madhouse a try. I was told they also serve lunch*