J & K Home Building Centre
3.9/5
★
based on 8 reviews
Contact J & K Home Building Centre
| Address : | 116 King George Rd, Brantford, ON N3R 5K6, Canada |
| Phone : | 📞 +97 |
| Website : | https://www.homehardware.ca/store/17308 |
| Categories : | |
| City : | R |
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Dinah Wray on Google
★ ★ ★ ★ ★ Sandra was very helpful today. We drove from St.Catharines looking to pick up a called-in part being held for us, but the Home Hardware up the street couldn't find it, and we checked with J & K in case we made a mistake with the location.
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K P on Google
★ ★ ★ ★ ★ Over priced low quality lumbers sold here. Picture is one of many defective 2x4 I received from my ordered.
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Fred Dinsmore on Google
★ ★ ★ ★ ★ Always pleasant customer service,prompt, covid alway puts customers on edge but despite these trying times customer serve at Home Building Center was great!
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Brad Monahan on Google
★ ★ ★ ★ ★ I love working with JK Building Center. Throughout the last year I have used them for any plumbing, electrical, and lumber supplies for my personal jobs at home. Never a long wait to be able to pick up and the customer service is great. Shout out to the yard guys too. ??
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Manno on Google
★ ★ ★ ★ ★ A store that doesn’t care about it’s customers.
Order something online to pick up in store and 3 and a half months later they cancel it and say they are sold out, called multiple times to check on order with no one finding out details, all I get is it will be on a truck eventually with no dates or times. Best part is a friend ordered the same thing at another store a month after I did and they received their item within a couple weeks, 3rd time I’ve had terrible service here that I’m now leaving a review. It’s nice that big cooperations doesn’t have to care about their customers, I can tell you now that you have lost a huge amount of business on the personal and contracting side.
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Lynda Greenland on Google
★ ★ ★ ★ ★ I was not happy. The signature front advertised a product and it was all wrong. They have it written like 1 product for a price and then they tell me it's 3 products. Not a good way to run a business. This made me give 1 star I wasn't giving any.
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Linda Milke on Google
★ ★ ★ ★ ★ This store lost 2 customers this week. The very unfriendly people at the service desk made me feel not just unwelcome but like a complete bother when I asked to return a $12 light bulb which I had purchased at another Home Hardware in Brantford. I was planning to purchase other items but after being denied a refund, I decided to pick up the items I needed at Canadian Tire. This was in addition to a bad experience my husband had earlier in the week when he purchased a 2 x 4. When he went to pick it up outside as instructed, there was no one there to serve him. He eventually had to call out several times before someone finally came, very slowly, to check the receipt - then told him to drive around the building to pick up that 1 piece of lumber. We might have thought that he'd grab the board and bring it to him.
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Laura Dawson on Google
★ ★ ★ ★ ★ Lumbar yard = 5 stars, they were fabulous and helped us out a lot. I really appreciated their kindness.
In Store = 0 stars, treated us like garbage because we had never ordered lumbar before. I was really surprised, they were sarcastic, rude, asked questions we didn't know the answer to and then just refused to help us. It was really upsetting and I would be very surprised if that's how the owners of this business want their customers treated. Home Hardware is a Canadian own business and I like to support them whenever I can, but I would caution other 'newbies' going to store after the way we were treated.
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