Islington Medical Centre

Worst doctors office I have ever been to!!! Have gone 4 times now to have tests done and yet to actually get any form of results. Keep telling me test was inconclusive need to do another. Next one went missing. Next one the lab didn’t do proper tests. And now after 4th time going for tests after two weeks of waiting I call receptionist Anna telling me at first she will check to see if results are in, wen she didn’t even ask my name to even know whom she was speaking to!!! After an argument I’m told to come back in in another week to speak with doctor!!! This is been an ongoing thing for over a month trying to get results! This is ppls health they are dealing with! Very unprofessional and unorganized wouldn’t recommend anyone goes here and I’m in the process of filing complaints as this isn’t first problem with them.

Just Saturday I was there, and I’m DR Simin’s patient. After 3 years ,I believe she is one of the best knowledgeable family Dr. So polite ,fast and always her diagnosis are correct .she is listening actively ,kindly and of course patiently. I’m always following her instructions and never regret. The ladies in reception always changing maybe they are new and some times don’t answer the phone, also still polite .But nothing wrong with DR Simin and her knowledges . She is one of the best and I keep going there.

I have been to this clinic before and never had a problem, until now. After the Dr saw me, I was told to wait for her, to pay for a form. When she arrived, I asked her a question and she ignored me and helped the persona behind me. The family behind me had appointments for flu shots and she told them she had none left. When they asked why they weren't notified prior to coming in, she said she did not see the appointment. Then she finally addressed me to say I had to pay $100 for the form, when the Dr who filled it said it would be between $30 - $50. Then she told me they only accepted cash. There was no visible sign, and that was the last straw as I could had gone to get cash while I waited for the form to be filled. Then as I explained this, she gave me attidue, ignored me, was exceptionally rude. I asked for her name as I wanted to make a formal complaint about her and she continued to ignore me. Then the Dr spoke with me and said she would give me her name. I asked for her name again, and she asked me to follow her. I did and she started yelling and pointing her finger at me because "you have to respect me in my place of business", i asked her to lowere her voice, and that I was being respectful, just simply wanted her name to make a formal complaint. She responded "I don't want to give you my name" and walked away from me. So i took a photo of her. Ya, it was a Karen move, but she is getting paid to treat people like this and the public should know. She should be allowed to treat her clients like that, especially because she is dealing with the sick and vulnerable public. And I am glad that it happened to me because I was capable of standing up for myself, where others may have not been. Frankly the service was disgusting, especially considering we are in a pandemic. I will never step foot in this clinic again, and I hope that this woman sincerely gets the training she needs to work with the public, because as of right now, she thinks WE work for HER.

Dr. Mazaheri was exceedingly nice to me.

Wasted months putting our health at risk because reception did not follow up on the referral which was decline by the specialist no one notified us or attempted to forward the referral elsewhere. Unacceptable.

Mark is a great doctor's assistant. I highly recommend him.

Sign says open at 10am on Sunday, waited until 10:20 with nobody there. Lights off, door locked. Went to Albion-Islington Medical Centre and got in right away.

This place is really bad right now. Where is doctor Simin, I want her back. This doctor don't take you serious, they don't believe what you are saying, the medical assistant laughed at your face. No talking your problems or concerns serious. I'm talking about the young one not the Indian( medical assistant). Names I don't know but he is my family doctor so I'm concern about not having a decent doctor. I don't want to go there but if I do is because I'm not well. I don't like to take medication but if I do is because I need it. I know my self, I have chronic sinusitis so if my nose through out yellow liquid, I have an infection. 7 days antibiótic for a chronic infection is no enough, I know this for experience from my childhood. Not even an RX they want to take. Nothing they don't care. THE ONLY GOOD THING ABOUT THIS PLACE IS THE FARMACY. REALLY NICE PEOPLE.