IRIS Optometrists and Opticians
4.2/5
★
based on 8 reviews
Contact IRIS Optometrists and Opticians
| Address : | 2438 160 St Unit 10, Surrey, BC V3S 0C8, Canada |
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| Website : | https://iris.ca/en/find-a-store/grandview-corners-south-surrey- | ||||||||||||||
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Dylan McGuire on Google
★ ★ ★ ★ ★ I was fitted for contacts and glasses here. The staff was so nice, and knowledgeable. I have had some issues with contacts before. Charmaine was able to explain to me why and sourced me a pair that fit better. I'm thankful for the handwork and professionalism shown here.
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Jessica Liu on Google
★ ★ ★ ★ ★ I had a wonderful experience as a first time customer to IRIS. Dr Monica is very knowledgeable and answered all my questions. Patricia is so so nice and helpful. She provided me with different options while I was picking the frame, and is absolutely patient with me till I find the frame I want :)
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Mike Johnson on Google
★ ★ ★ ★ ★ Jana made me feel like family, and Nico's phone etiquette is very reassuring.
Jana handled a rush order for my glasses personally, and she made sure I got them as quickly as possible because I didn't have a backup pair. (I lost my regular glasses in a kayaking accident.) As soon as the glasses arrived at IRIS White Rock, she called me and let me know I could come and pick them up, and she joked with me to lighten the mood and make me feel like family.
Earlier in the week, when I anxiously called prematurely to check on my order, Nico spent an extended period of time on the phone with me looking up the details of my order, and he managed to track the glasses to a minute of when they would arrive. I was stressed out, having been unable to see anything but blurry figures for five days, and Nico's patience and thoroughness on the phone made me feel confident everything was being taken care of.
In the initial eye test, Dr. Birring was friendly, personable, efficient, professional, and he shared some insider information with me when I asked about foods that would help my eyesight - apparently sugar causes micro-leaks in the small blood capillaries in your body, and an optometrist can view these micro-leaks in the images of your retina. The information inspired me to cut back on sugar.
Today, I have an excellent pair of glasses, thanks to the team at IRIS White Rock, and I keep the glasses on with a string - just in case I roll my kayak again.
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Jennifer Faltakas on Google
★ ★ ★ ★ ★ I have been here several times now. I found them to be extremely informative. The girl I dealt with, seemed so knowledgeable about the products in the store. She also took the time to make sure the frames were perfect for me. I left feeling so happy about my choices. I also took my son there for his first eye exam, they were so good with him and made sure I knew what to look out for etc.
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Athena S. on Google
★ ★ ★ ★ ★ Not only have I received the best glasses I’ve ever had, I also received the best service! They were very patient and honest about what frames paired well with my face and what colors as well. I had a certain pair in mind but Charmaine was amazing and helped me pick a pair that was more sophisticated and elegant for interviews, but not so much that it took away from my youthful age. You never feel like you are receiving any less than 100% of their attention and care. Would recommend to everyone to at least browse and see what they have!
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dwc the on Google
★ ★ ★ ★ ★ Love my Maui Jim sunglasses.they are awesome. The lady helping me, Angela was super patient, friendly and knowledgeable. She showed me the different types of lenses and explained the benefits of polarized lenses. Thank you Angela for making this shopping experience wonderful. I will be back for any future eye care needs.
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April Mallari on Google
★ ★ ★ ★ ★ Our experience was quite extreme, Karima and Dr. Denny were very accommodating and patient with my children. However, their staff Jana came off arrogant and indifferent, I’m not sure if she was having a bad day.
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Markus Kaulius on Google
★ ★ ★ ★ ★ Super happy with my experience! Took my daughter in (11 yrs old) for her first exam. Dr Birring was incredibly kind, patience and fun to deal with. He made her experience a great one! Charmaine also assisted us in completing our purchase and finding the right lenses and frames and I loved the experience so much I got a pair for myself too! Thank you for the great service!
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