HSBC Bank

2.5/5 β˜… based on 8 reviews

Contact HSBC Bank

Address :

2164 W 41st Ave, Vancouver, BC V6M 1Z1, Canada

Phone : πŸ“ž +8887
Website : http://www.hsbc.ca/
Categories :
City : M

2164 W 41st Ave, Vancouver, BC V6M 1Z1, Canada
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C&C S. on Google

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Says open saturday on google. No service only ATM.
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DoubleA A on Google

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I just had a fraudulant charge against my bank, they did not contact me, they put my funds on hold, and now I need to attend the branch to challenge... Only they are now closed on Saturdays.... The only Day I could have attended without missing work.... Past experiences have been horrible with my personal banking rep and I have since moved over to TD... I would suggest doing the same.
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Colin B on Google

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It's ok but people with wheel chair who park in the back have to go to the front entrance only as the back has stairs. Nice service. Good for transferring funds to and from other countries quickly.
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alagah f on Google

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Hi I went to this place to open saving account. and i can say they are racicst and dont know how to handle the banking orders. the manager didnt even know what date is it. she had to look at the phone to make sure about the date. they put my account on hold because i am jewish. very very bad
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Deeva Cee on Google

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Customer service representatives? 0/5 if possible. It's 11 am on a Thursday, there's 7 people behind me in line, I've already waited 20 minutes and the only two tellers told me they can't help me because they want to go eat. This is the last thing CUSTOMER SERVICE represents. This place is foul, overheated, poorly managed and the service is beyond awful. I urge you if you do not have a bank, do not ever go here. PATHETIC, WEAK AND IRRESPONSIBLE. 100% calling yourself a business.
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Editor John on Google

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One of those places where I got, "There's no way to do that," when they mean, "I don't know how to do that." All I asked was, "Can you tell me how much interest I earned last year for tax purposes given that I had not received a T3 or T5?" I had to return a week later to insist I get one, and eventually they did. They made me get out of my way for the simplest of services.
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Lisa Wang on Google

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This is the most awful branch ever...no they are not just racist. But they treat their customers horribly unless you have over million dollars in the account. I deposited a bank draft usd from RBC into my relatives account. This stupid bank put it on hold for 30 days because it is a foreign fund! This is ridiculous. Fine i waited for 30 days, guess what...the money is till on hold, they extended the hold for another 15 days so now the fund is on hostage for over 45 days! Either they are trying to send me a message im not wealthy enough and i cant even get my home branch manager to open the hold. Even my home branch manager and hsbc telephone reps says this is Ridiculous. On top of that every time i come here i have to wait over 30 mins! One time the line was to the door! We have VIP status...if they treat their VIP like this ...i Hate to be a regular joe. I m gonna esclate the complain and tear that manager a new one. Dont save money with them...why give them ur hard earn cash for them to rip you off and the inconvenience due to all the red tapes with this bank!
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K Wong on Google

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We banked at HSBC all over the world, this branch is by far the worst in term of customer care. We went to the bank this morning trying to move our premier and investment accounts from Ontario to here. We failed after waiting for a long while as no one in the branch was available to see us or able to set up an appointment at another time. WE WILL SWITCH THE ACCOUNTS ELSEWHERE. Even if the branch manager don't read or care about the negative opinions posted, We want to share our disappointments anyway.

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