HQ salonspa - Sherwood Park

Great facials and pedicures.Always look forward to my visits.

Brittney is seriously amazing. She’s got such a good eye for colour, and my hair has legitimately never looked better than it has after my last few appointments with her. She’s honest about what will suit you, she’s super friendly, and the entire experience is just great from start to finish. HQ has never been a particularly budget friendly salon, but you certainly do get your money’s worth.

My hubby and I visited HQ a few weeks ago for a pedicure It was fabulous. Friendly staff. Clean. Great place.

Shout out to HeadQuarters for the worst experience I’ve ever had in a hair salon! I had been seeing Rachel for a while and had been working towards my hair goals with her. She was very conservative and although she had not quite yet achieved exactly what I wanted I continued going back in hopes that each experience would get us closer to my desired results. Each time I was extremely careful to communicate what wanted as well as what I did NOt want by using pictures as well as offering clear, concise verbal explanation.. I was extremely clear that I preferred my hair to remain my natural darker blonde as the base with chunkier bleach blonde highlights for a more dramatic effect. Rachel proceeded to work on my hair and I was quickly concerned as to whether she was using techniques that would accomplish what I had asked for… again. My concerns were confirmed when I saw the final results. Whatever Rachel did left me with what appeared to be tiny “highlights” which were brassy in color and the rest of my hair was faded washed out blonde with a greenish undertone. ? When I expressed that I was unhappy with the results the manager was very understanding and validated my feelings. She explained that I would need to speak with the owner to come up with a solution. The owner never did reach out to me as requested. I had to call several times before I was able to catch her at work. When I finally was able to speak to her she was very rude and impatient not allowing me to fully explain my experience. She told me I was being too picky and since their stylists didn’t have the skill set to accommodate me i would have to go elsewhere to have my hair fixed. I was told that I would not be reimbursed since it is not their practice to do so Instead of compliments everyone I spoke to expressed they liked my hair better before I had it done. Since that experience I have had consultations at other salons and have been told that this is a common complaint of clientele leaving HQ. I want to note that all the front end staff and the manager at HQ are beautiful, lovely ladies. I do hope that they are being treated as well as they deserve but I am not confident at all that the owners of HQ are capable of that. I advise you to save yourself the disappointment , emotional stress, and financial loss and avoid this salon. I have since had wonderful experiences elsewhere. Sincerely, Never going back

I really enjoyed both my services. I had a pedicure and a shampoo blow-dry and walked out feeling refreshed. I just need a nap now! Lol

Wow took my friend on her wedding day for her hair and makeup! Everyone was so nice I can't remember the name of the girl who did her hair but a bit tall with glasses she was so nice, and took her time to see what my friend wanted and ended up looking amazing, and her friend claudia did her makeup ...she did amazing, she looked like a princess ?...i will deff be back!

There's not much to say other than Sam is amazing at what she does! The customer service could not have been any better. She is very professional and listened to my every need and the service was very efficient. 100% would recommend all my friends and family to this establishment!

Had a Gel Nail Fill with Robin today. My first time going to her, and I have no regrets at all. She is a fantastic nail technician, you will not be disappointed. Great attention to detail and a super sweet and nice person. I have a new nail tech now!