Hôtel William Gray

Didn't go inside. Just delivered people to it. Must be nice because we came from over 350km away for just a 3hr meeting. ?

The room was clean and the service I received was impeccable. Having a good restaurant attached to it is a huge plus. I would recommend this place easily.

Beautiful hotel. The deluxe room was super clean and the balcony had a nice view on the old port. We were there for our wedding anniversary and the staff put in some nice extra touches to make us feel welcome and to congratulate us. Excellent location. Although the streets around the hotel can get noisy in the evening none of the street noises came through when the balcony door was closed and it was very quiet and relaxing in the room. Overall a great stay!

Very classy hotel, in the heart of the heart of Old Montréal. Beautiful roof top patio, great street level restaurant with almost perfect service. And not to forget Caffé Olympico for one of the best coffee in the world according the the London financial time! Perfect restrooms always! LOVE it!

I have a passion for hotels. In fact, I don't so much go travelling as I go "Hotelling". To me, a great hotel is more a verb than a noun! Why? Simply, a great hotel requires more than the expected luxuries, all of which the William Gray offers in abundance: large rooms, carefully designed appointments, a wonderful bed, "enough" closet space and what is, without exaggeration, the greatest shower head I have ever encountered. (Yes, I took a picture of the shower head!) However, what sets the Gray apart from other wonderful Old Montreal hotels is its remarkable staff. I spent four wonderful days here - a delayed birthday celebration. My every request - including a few I hadn't actually requested - was met in a calm, professional, engaging manner. The Gray's staff has managed to elevate "teamwork" to the level of an elegant art and their energy is infectious. For example, the charming Concierge Team - Veronique, Sabina and Leonie - organized almost every aspect of my stay, suggesting amazing restaurants, the best routes to attractions, and even (Thank You!) a couple of things to avoid. A few moments with them each morning and I was ready to head out on that day's adventure. Add to all this people power a perfect location, an excellent restaurant (Maggie Oakes) and some truly amazing bartenders and you have everything you need to make an urban getaway a hedonist's dream. My thanks to you all and I will see you the next time I need a "birthday"!

As wedding season is coming up, I thought I’d add my review in case any bride is thinking of staying here the night before their big day. I actually stayed in the Deluxe Suite last July (night before my wedding) and the bad memories still creep up from time to time. Let’s start with the pros. The suite itself was nice. It was spacious and I felt comfortable enough throughout the hectic morning when my hair stylist and makeup artist joined me in the room. I had my “first look” at the stairs near the lobby and got some great pictures. We also had some beautiful family pictures taken in the little garden area. The main reason why I stayed here was for the location. I thought it would be easier and more efficient to be near the places we would be taking pictures at before the ceremony. Now the major con. I did not get ANY sleep and I think that’s one of the worst things that can happen the night before your wedding. There’s zero soundproofing so I spent all night tossing and turning, getting so frustrated with the constant ruckus outside in the streets. I tried to change room but of course they’re all booked. The concierge was nice enough to have someone from their sister establishment bring over some earplugs - that’s A+ service there! But unfortunately, I was still able to hear all that noise through the earplugs. I was completely exhausted in the morning and kept worrying about how I was going to get through the big day without any sleep. Thankfully my adrenaline and the day’s excitement kept me going. But brides, be careful if you’re thinking of staying overnight here before your wedding. You need your beauty sleep and I’m worried you won’t get it here.

We truly enjoyed our stay at the William Gray. It’s a beautiful space and the staff went above and beyond to make our stay a special one. Shout out to Veronique and Matisse on the concierge and front desk, respectively. The thermal spa was a nice treat and excellent value. We will definitely be staying here again.

This hotel was mixed! It had really wonderful service and staff… kind and attentive. The location is also great. The suite we got was in the Maison, and it honestly was tattered, dirty and there were intense sewage smells all weekend. The sofa in our suite was frayed all over and had dark dirty staining. The rugs we pretty gross and the room hadn’t been vacuumed particularly well. It’s an expensive hotel to have rooms in that condition. It unfortunate because the location, staff and the historic architecture are all really nice and unique.