Hollywood Cone

Unfortunately this is the first and last time we will order from this location. My husband, 2 friends and I decided to try this place out today for dinner so we went to the Whitby location to order. I ordered the "I've created a Munster" burger with nacho fries. I also ordered the funnel cake fries. The burger was a good size but it was way too salty and I couldn't finish it. The nacho fries portion was very small but tasted ok. The funnel cake fries were a very small portion for the price and were very greasy (when squeezed lightly, oil came out). Overall was not satisfied with the quality or portion size of my order for the price I paid. My husband asked about pulled pork fries but then ordered the pulled pork sandwich instead. The cashier repeated pulled pork sandwich when she entered it into the system. My husband received the pulled pork fries instead and when he asked to confirm they said they entered the pulled pork fries and that's what he was charged for. They didn't provide a receipt of our order anywhere, they only provided the debit receipt so we couldn't confirm if that was indeed the case. My husband left with what was provided. This order was definitely too pricey for the quality and portion size they provide. Our 2 friends ordered a hot dog and nacho fries, along with some sort of strawberry crepe and vanilla ice cream. The hot dog was standard size and tasted as a hotdog would normally. The nacho fries portion was fairly small. The crepe I am sad to say was inedible. It was like a cookie or cardboard, couldn't even cut into it with a plastic knife. Total waste of $15!!! We noticed there were 3 people working and there was quite a lineup. We.noticed one of the staff was talking on her personal cellphone while preparing something in the back. Some customers waiting with us got the wrong order as well. Unfortunately overall we were disappointed. The food quality and quantity was not worth it for the price. Customer service needs work with training in order taking, and they should also provide an order receipt with orders.

I’m very picky about where I get my donuts. And I’m also picky about customer service. So that’s why I come to Hollywood Cone, because I never have to settle on the quality of the donuts OR the customer service. My experience at HC has been 10/10, every single time I come. The donuts are AMAZING. My favourite, without a doubt, is Peanut butter and Jelly. But everything on their menu is amazing. I’m just so happy I found this place, and I can’t wait to come back again. If you haven’t tried Hollywood Cone yet, you’re missing out.

The banana sundae donut was okay, looked better than it tasted. The hotdog and nacho fries are pretty good but a little on the saltier side. Customer service was a little slow especially if you sit in but the servers are nice. It seemed like they spent more time preparing online orders.

Last night we tried out desserts, and they surely did not disappoint! We got their Strawberry Milkshake, Birthday Cake Mutant Shake, Salty Little Focker Mutant Shake, Cookies n’ Cream Donut, and their Chocolate Brownie Sundae. They have so many choices for you to chose from and whatever you end up choosing will be delicious! Their staff is very friendly, and the restaurant has a very stylish interior. I would highly recommend visiting this dessert place.

TLDR: Fun restaurant to take the kids or go on a date! Huge variety of foods to choose from. Orders take a bit of waiting as they are made to order. Update: Took my 2yo daughter here for her first time and she loved it! The staff were fantastic and friendly. Got her a donut, and a mutant shake and burger to share. Everyone enjoyed and will definitely be back to my daughter's favourite "donut place". Original review: The Nach-yo Burger was a cool combo of some classic good eats. For people with small hands and/or mouths, like myself, might end up a bit messy or just pick and eat pieces separately. We got the Frozen donut and it was very pretty. It had a good chewy bite and as sweet as it looks. My toddler loved it and her blue lips she ended up with. I really like their seasonal items, super cute stuff! Will be back to try some other items. We took the donut home, so that pic was not taken in restaurant.

My donut radar being as fine-tuned as it is, I was very nervous for how these were going to turn out. I was pleasantly surprised and impressed. The donuts are huge, fluffy and definitely not short of toppings. Don’t sleep on the French toast donut even though it looks basic, also the dunkaroo, cookie d’oh and nutcracker are worth telling your friends about.

I got the funnel cake mutant shake, it was incredible! Fresh strawberries and fresh dough. The milkshake was thick and yummy. Cute little joint with a huge selection of ice creams, shakes, and sundaes. Definitely will be back! Just wish they had patio!

The food and desserts here are absolutely amazing. The quality of everything was very impressive and the presentation was gorgeous. The flavours were all delicious too.