Hey Hotpot- 禧玥港式海鲜火锅

Service is good, but the food is ok. The chicken soup is good but not the Satay soup.

This place was amazing 5 stars! First time and 100% will come again. Service was BEYOND amazing. Chinese donuts and the udon noodles were super good, must try. Food will 100% destroy your taste buds, that's how good it is. Must try!

foods was good. high end stuffs. but the beer and soft drinks not cold. overall ok.

Great service and ambiance. Would’ve rated a 5 star if there wasn’t an insect in my soup.

The meun is on a bit of pricey side but it is definitely worth it. It will call it the best Hong Kong style hotpot place in Richmond by far. The service is unbeatable. The waitress knows what they are doing and serving their customers in the best way they could. They are proud of what they are serving and that makes me feel confident with their food. They provide kid friendly utensil which helps a lot when I am with my 2 years old. Will be back for sure. Their Herbal chicken soup is out of stock this time ,hopefully I can try it next time.

We went there during dinner time and wasn’t crowded thus everything was served at once. The food was fresh and had quite a few things. The customer service was excellent as they attended to your needs right away. The self serve condiment area was small and crowded, didn’t have a lot of options tho. Over to the soup bases, such a disappointment. The pork rib and peppery pork stomach soups were lack of pork flavour as it wasn’t extracted long enough. The Szechuan hot & spicy was absolutely bland, couldn’t feel the numbness from peppercorn neither could I taste the sweetness of the star anise. All of the soup bases were lack depth in flavour to be called soup bases. As a hotpot restaurant, this is a fundamental ingredient and surprisingly this place couldn’t offer high quality soup bases. However, would probably come back to try the chicken soup as it’s their signature.

A new hot pot place in the lower mainland? Social media food influences promoting it? The weather is cold and rainy? Would be a shame if I didn’t go try it then! Intrigued of this new Hing Kong style hot pot restaurant after seeing it on Instagram and had to give it a try. They have a unique soup base which is their House Special Fish Maw & Chicken (which also included a whole chicken). Knowing it would probably be pretty busy, I called ahead to book a reservation. I called the number and after a few rings no one picked up so I just assumed they were busy and would try again in 5 minutes. To my surprise, the restaurant called me back. The staff on the other line was very polite and friendly and my table was promptly booked. When I arrived on the day of my reservation, it was busy and wait a bit past our reservation time but the staff were still all very nice and the overall service I received was good. The staff tried their best to explain to us the menu and options. I found the sauce station a bit small with a lack of selection (a bit limited). A lot of the condiments were near empty and there weren’t even enough bowls to for my table (no fret, a quick inquiry and more bowls were brought out). Just a bit surprised when you compare it to its competitors who have more selection and even some side dishes to eat while waiting for food. Ordered the House Special Fish Maw & Chicken and the broth was amazing. The broth was rich, flavorful and a lot you can really tell the quality of the soup/how long it had been cooking for. I expected the broth to be good but not this good. After each sip, I just wanted more and it didn’t leave an oily feeling in my mouth or feeling or thirst. Even when our soup was low, they were refill it with the same broth and not just plain water. As for the meats and other food selections, there was quite a bit to choose from. Everything was fresh and tasted great with the broth altogether. The prices here were on the pricier side. Unfortunately, they do not provide complimentary dessert like its counterparts. Interior décor was nice and upscale. Overall, a pretty good experience here and would come again in bigger groups.

Came to try their signature Fish Maw Chicken Soup base, it was very yummy which I highly recommend. Even the refill soup is the chicken soup base and not plain water which is great. There was a lot to choose from with their food selections, and they were very fresh. Service was good. One star off due to a couple of things. The condiment area is small with limited selections. They don’t really enforce wearing mask when leaving your table or provide gloves (and make it mandatory) when scooping for your own sauce. Especially during Covid, it would be nice to see if they make it mandatory to wear mask and gloves when scooping/selecting your own sauce. They also don’t provide complimentary dessert unlike similar higher end hot pot places. This place is a bit more pricey, so just be prepared for that.