Hertz Car Rental - Langley - 5923 Production Way

3.2/5 β˜… based on 8 reviews

Contact Hertz Car Rental - Langley - 5923 Production Way


5923 Production Way, Langley, BC V2Y 7Y3, Canada
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L D on Google

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Words cannot express the gratitude I have towards the employees of this establishment. After being ripped off by countless other car rental places, I can actually say I had hands down the best experience on several occasions. They were accommodating, made sure I had the best quality rental each time and prices were more than decent for a weekly rental. I will continue to give this place my business in the future and would highly recommend to other family and friends. Thank you so much Hertz Langley.
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lydia lin on Google

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They rent out the problematic car to the customer without any indication, and let the customer buy extra fullcoverage insurance. When the customer discovers the problem, they say: You have already bought the extra fullcoverage insurance, so there is no need to worry. When the customer asks to change the car They said that there is no other car to replace. I think this is a fraud in disguise
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sherry warner on Google

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This rental placed refused to rent me a car because I'm stuck in Langley and they dont want me to drop the car off at Nanaimo Airport. Why have a car rental place with such restrictions seems redicilous.
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Steve L on Google

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Picked up a rental on Friday AM. I have rented here before and every time I have found the staff to be super friendly and polite. Thank you again Hertz. I will be back.
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Jackie Jersch on Google

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My car was in the shop and they arranged a car with Hertz. When I got the car it showed 222 km until empty. When I returned the car I filled it to 269 km until empty. Weeks later a $30 charge appears on my credit card. When I called Hertz, they said it was because I didn't return the car full. I had taken pictures of when I got it and when I returned it. I emailed them photos. They have promised to call back and I have called 3 times now and still waiting for them to call me. (Update....still haven't refunded me after multiple phone calls into them. So Frustrating!)
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jordana soucy on Google

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Super quick service when I needed a rental car asap. They allowed me to park my car at their site for free and super easy drop off when they were closed on a Sunday. Great price as well compared to other rental companies in that area the day I was looking.
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Jason Warner on Google

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Service was super slow. They were 1 hour late with the rental. Returned it full (at least the same way we saw it) but they ended up topping it up even more after I returned it and charged us $45 more at over $3 a Ltr. I even tried to show them the receipt that I put more fuel in the vehicle before I dropped it off. They told me I returned it full, but they were able to get more in it anyway. HUH? Be aware of this.. We have never had this happen to us before and we have rented cars many times.
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Fred Str on Google

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I rented a vehicle here as my own was being repaired at the shop next door. The agent was polite and quick. However I noticed that when I got the damage pictures they did not include a red material that seemed to be stuck to the top of the vehicle. I asked the agent to take a picture and add it to the damage pictures and he refused. He said it is above eye sight so it doesn't matter. I am concerned because I suspect it is dried on tomato or some other acid like material. It has been raining severely for the past 2 weeks so if it would rinse off I expect it would already be gone but it is hardened on the roof. I do not want to be charged for this and there does not seem to be anyone that will assist. No contacts are provided except to talk with the agent and he is not helpful.

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