Health and Counselling Services

Name: Health and Counselling Services
Address: 1125 University Dr #2600, Ottawa, ON K1S 5B6, Canada, S, Canada

1.9/5 ★ based on 8 reviews

Contact Health and Counselling Services

Address :	1125 University Dr #2600, Ottawa, ON K1S 5B6, Canada
Phone :	📞 +7
Website :	http://carleton.ca/health/hours-appointments/
Categories :	Medical clinic ,
City :	S

1125 University Dr #2600, Ottawa, ON K1S 5B6, Canada

Best Medical clinic in Canada

P	Paul Boon on Google ★ ★ ★ ★ ★ Professional, fast and compassionate administration and incredibly helpful doctors. Compared to the rest of Ottawa’s health services, this place is a real gem.
A	Alison Seymour on Google ★ ★ ★ ★ ★ Front desk staff/ladies are not kind at all, they like to gossip behind the desk and are picky and choosy with who they are nice and who they will serve best. Extremely unfortunate as this is the place students are supposed to get help, not be the cause of more distress.
C	Colton Stephens (LaCruton) on Google ★ ★ ★ ★ ★ Dr. O’Donnell is the best Doctor I’ve ever had and I wish all doctors were like her. Unfortunately some of the other doctors at the clinic can be dismissive and impatient, and have occasionally given me entirely opposite advice for treatment.
A	Aeriel Biron on Google ★ ★ ★ ★ ★ Receptionists are very rude. I understand how busy they are and stressful their job may be at times so I try to be as polite as possible when speaking on the phone. However, I’m constantly cut off, hung up on before I’m finished speaking and genuine questions are met with attitude.
F	Fatima Karim on Google ★ ★ ★ ★ ★ This is a very bad clinic. The staff here is discriminative towards people who are different and they are very rude. The doctors are dismissive and won't listen to you. They don't treat you with care and respect. I always have had bad experience going to this clinic as an international student. I hope the university administration does something about it.
J	Julia Snow on Google ★ ★ ★ ★ ★ Some receptionists are very rude. Quite a few are curt with customers and have a mean tone. They are also transphobic. I heard some of them discussing someone’s pronouns (loudly, while I was waiting to see a doctor) calling them “it” or misgendering them behind their back. This is extremely unprofessional for a medical clinic. Receptionists should go through better training to be aware of their transphobia and maybe learn some communication skills. However, the doctors and nurses are nice and helpful in my experience.
d	dheeksha reddy on Google ★ ★ ★ ★ ★ I love the nurse and my doctor here , but the front staff is super rude. They will assess you and make you feel so uncomfortable. I was asking the front staff if i can speak to the nurse and she went on assessing if i took my medication right. I do not need to explain my illness to a receptionist. Please know you job responsibilities.
N	Naomi Ihogoza on Google ★ ★ ★ ★ ★ Front desk lady was super RUDE to me, they always are. This time I was simply inquiring about something the whole time this lady treated me as though I’m dumb for asking questions, cutting me off every time I tried to speak. She was so rude and mean but this time I wasn’t having it so I stood my ground and made her listen to me respectfully it was like standing up to a bully! she tried to hung up and I had stop her so I can book an appointment which was another hustle. Mind you i was given the time, the day and the name of the doctor i’d be meeting, the usual. However, the day before the appointment I called to confirm since I hadn’t received a confirmation text. Tell me why I find that this lady never booked me, I was told there was no booking for me that day. Basically you gotta sit and take the attitude or you won’t get booked in.