Happy Pet Spa - Grooming & Daycare - Sherwood Park

4.5/5 β˜… based on 8 reviews

Contact Happy Pet Spa - Grooming & Daycare

Address :

246 Kaska Rd, Sherwood Park, AB T8A 4G7, Canada

Phone : πŸ“ž +789779
Postal code : 8
Website : http://www.happypetspa.ca/
Categories :
City : A

246 Kaska Rd, Sherwood Park, AB T8A 4G7, Canada
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Debbie Arsenault on Google

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We have been taking our fur babies to Happy Pet Spa for 8 yrs. The dogs love going and Deb, Jeannie and the staff are the best! Would and have recommend for daycare And grooming
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Leeann Rosenberger on Google

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Love Happy Pet spa. They are wonderful with my elderly difficult dog when grooming him as well as my German Shepard. Thankyou for taking such special care with my fur babies
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lizzardracing on Google

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Always excellent service and friendly staff. Our cat lily is well taken care of and looking her best. Customer for life. Highly recommended for all your pet needs.
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Faith H. on Google

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My family has been taking our blind pup here for years now for grooming, she has some obvious anxieties due to the blindness but she LOVES coming here & seeing Ella, they take care of her so well & her haircut always comes out looking adorable! More recently we have started dropping off our new puppy for daycare services & it has been such a huge help with teaching her socialization skills with other dogs + humans during the pandemic, they always give us her daily report & she comes home tired & happy after playing all day ! Thanks to all the amazing staff at Happy Pet Spa from Goat + Molly's family!
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Privateaccount on Google

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Nikkita was our groomer today. Great job!!! I dropped off a scared and nervous 13 year old dog.....When I returned to pickup our girl she was sitting in the window next to a new friend. Thank you guys!!! She looks great!!
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Paul Sephton on Google

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We started coming here about a year and a half ago because they were recommended from a friend.We have a cocker spaniel that is older and easily traumatized so we had Chris meet him and groom him.She was great, Our dog wasn't scared to go get groomed .The last couple of times we noticed our dog was shaking and did not want to go. We always call two to three weeks ahead to book and always ask for Chris as he trusts her. When we recently brought him for grooming it was accidentally mentioned that someone else was doing his grooming as Chris was no longer working there. His grooming was booked for 9:00 and when I called at noon I was told he hadn't been started yet. When we picked him up he was quite upset ,he came home dirty and had an epileptic seizure.So my guess is they rushed through him ,didn't bathe him and manhandled him.On confronting the owner she apologized and refunded our money. I was not going to leave a review but I felt I had to speak for those who can't. I wish the staff booking the appointment would have told me Chis was no longer there. We would have had plenty of time for our dog to get to meet a different groomer.Also our dog ended up with lice from this facility.Please look elsewhere for your pets needs
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Andrea Brown on Google

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The staff are friendly and professional, but more importantly, my dog loves the place and she's a fan. Grooming prices are fair, as well as daycare prices.
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Alanna Moir on Google

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I am not a customer of this doggy daycare but was a customer of the cat grooming attached to the business. What I witnessed while in this daycare when dropping my cat off was very shocking, to the point I left as my groomer was late and I no longer felt comfortable leaving my animal there. The owner has a terrible attitude, she truly has no idea how to treat people with respect which doesn't help the situation. The space is WAY too small for the amount of dogs they are signing in on a daily basis. There is no outdoor space for the dogs so they use the floor as the washroom. The establishment itself is run down and very dirty. I witnessed 3 big dogs who were in the face of 1 smaller dog who began to get very uncomfortable. The heckles on his/her back were up, teeth out and snapping at the other dogs, clearly needing some separation. At no point in time did anyone, including their "trainer", intervene. The owner never even turned around to check in on the dogs nor did she seem like she cared. I heard the trainer yell at the dogs numerous times when she didn't know how to deal with what was happening around her. There were clearly way too many dogs for one person to supervise. Keeping in mind dog daycares are not regulated in our province and anyone could say they are a trainer with no credentials. After leaving I called the spa and asked her to let my groomer know I left for obvious reasons. The owner then began giving me some bs excuse that they had a dog who was very anxious and it was difficult to settle her down. Well first off, if the dogs were in an appropriate sized space or there were less dogs to trainer ratio these types of things could be prevented, secondly the fact she thought I would really believe this to make up for what I was seeing in real time is comical, mean while she sat there and did nothing to help. It is clear this business only focuses on chasing dollar signs and not putting the proper attention, time or money into their staff, continuing education, the establishment or most importantly, the dogs.

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