H&M - Saskatoon
2.8/5
★
based on 8 reviews
Contact H&M
| Address : | 201 1 Ave S, Saskatoon, SK S7K 1J9, Canada |
| Phone : | 📞 +8777 |
| Postal code : | 7 |
| Website : | https://www2.hm.com/en_ca/index.html |
| Categories : | |
| City : | K |
| Description : | Chain retailer supplying on-trend clothing, swimwear, accessories & shoes. |
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Eisha Sohail on Google
★ ★ ★ ★ ★ Very bad experience. Very disappointed. My 3rd and last trip to store. Every time i thought this time i am going to find something new. Or maybe some help. But nothing change. Look like this is only store where fitting rooms are closed. And the cashier told us this is because our store is bigger. But i went to many other big and small stores where fitting rooms are open. Very slow customer service very slow cashiers. No one's wany to help but today had another experience there was some associate following us pretending to work and disappeared after few moments and then when we went to the checkout one of the cashier/manager call that same guy and aske something as my husband has worked in lost prevention at one of the bigger store in the city and have been trained he figured it and was upset about it as well and would naver go there and nither let me .
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Ciera Talbot on Google
★ ★ ★ ★ ★ Customer service is not great, employees need to be trained more. Asked for help finding a dress and the associate said she didn’t know, could have easily got someone who would know but instead just walked away. Will definitely stick to online shopping or a different city.
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Hazed Confused on Google
★ ★ ★ ★ ★ I have been a professional medium for 15 and a half years and am VERY sensitive to all of the energy forces that surround us. The clothes are trendy and the store is clean but when I walked into the store I was ASSAULTED by the dark energy radiating from Rudy in the Mens section.
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M K on Google
★ ★ ★ ★ ★ The store has the worst customer service. I usually like shopping without any disturbance, but none of the staff greets any of their customers or bother asking how they’re doing and or wanting any help. When I asked for help, the associate barely made an effort to try. I see how other associates treat other customers as well, they’re all rude. Most the time they chat with their friends and other coworkers, purposely ignoring customers. Part of being a sales associate isn’t just cleaning up the store which by the way isn’t that organized, sales associates greets and ASSIST customers the best they can which no associate on the sales floor does. The only associate doing their job and being polite to customers is the girl at the register with short hair. The company should look at the reviews because clearly I’m not the only one who thinks this and have a talk with the management at this location.
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Janine Carale on Google
★ ★ ★ ★ ★ You put the kids section on the 2nd floor where most parents shop with their strollers and 2nd floor cashier is never open. ??♀️ Doesnt make sense to me.
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Geoff Glasspell on Google
★ ★ ★ ★ ★ Asked to try on dress manikin and was refused by the manager. So I said I would buy it for my wife without trying it on. Manager refused to sell.
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Justine Young on Google
★ ★ ★ ★ ★ Went in today during my lunch break to look around, the layout is very confusing and there’s very little size variation. I couldn’t find a medium top for the life of me. When I finally found a shirt I liked it absolutely wreaked of B.O. and was covered it weird oil stains yet was still on the rack to shop? super disappointing experience.
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Thea on Google
★ ★ ★ ★ ★ There is a decent amount of nice clothing for both professional styles and more trendy “street wear” styles. Prices are pretty reasonable for the quality; but there are some things that are way overpriced.
However, my problem with this store is the customer service—or rather, lack there of. I’ve entered this store numerous times, and I’ve never had an employee so much as look in my direction. They’re all more concerned with talking amongst themselves. I’ve been in customer service a long time, and I believe you should be able to have fun at work...however, doing your work & serving customers should be the priority.
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