H&M
4.1/5
★
based on 8 reviews
Contact H&M
| Address : | 1100 Saint-Catherine St W, Montreal, Quebec H3B 1H4, Canada |
| Phone : | 📞 +8777 |
| Website : | https://www2.hm.com/en_ca/index.html |
| Categories : | |
| City : | B |
| Description : | Chain retailer supplying on-trend clothing, swimwear, accessories & shoes. |
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Nada Awada on Google
★ ★ ★ ★ ★ Nice winter collection. Have plenty of jogging suits and sweat pants and basics .Medium quality .There are sales on certain items.
The above review was in winter. I visited recently in spring and they have sweet colorful ready to wear clothes and they give 15% discount on spot upon registering on line
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Marky_marc on Google
★ ★ ★ ★ ★ All 3 changing rooms were closed, disappointing. I guess they do it at a certain time but still, could be handled better.. They had a sign in the men's saying to go to 1st and 2nd floor and those were closed also.
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Wajid Rafique on Google
★ ★ ★ ★ ★ Awful experience with the store employees, absolutely nonprofessional, lack customer service etiquettes. A store employee started chasing my family right from the time we entered the kids area. She would come and instruct us not to do this or that and later misguided about the changing room. I argued about her behavior ansmd she called her supervisor and this guy was worse than her. He asked me to arrange the clothes that we tried which was against the customer service rules. Both the supervisor and the employee made sure that i don't come to H&M again. I wrote a complain but no reesponse yet. I would recommend h&m to teach ethics to your employees.
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Jean-Francois Desroches on Google
★ ★ ★ ★ ★ Long time customer who quit the store for good. Customer services will straight lie to you saying they can't get back your receipt. Was just trying to exchange an item for a different size.
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Asefeh Hasani on Google
★ ★ ★ ★ ★ I had the worst experience of shopping in this store of H&M yesterday. I forgot my mask and just covered my face, then went to the cashier to ask if they can give me a mask, they told me No. Then I went towards the exit door, looking at items, while I was still covering my face, I saw the cashier came to me and literally throw me out of the store in a very disrespectful way. His behaviour to me was super offensive and really disrespectful. The point is that mask obligation will be removed from the next week in Quebec and it has been removed last month in Ontario. I will not comeback to this store again.
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Arpad Me on Google
★ ★ ★ ★ ★ Nice store, awful service. Tried to exchange my 5yr old granddaughter's shoes I bought the day before which had a manufacturing defect. (The inside sole in the left shoe was bend and glued in half creating a bump which wasn't visible when I bought it.) When the two girls at service desk refused the exchange I asked for the supervisor (refused to identify herself) who told me that the shoes didn't look brand new. The next day I went to H&M Rockland branch where everything was settled in 5 minutes.
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Anya on Google
★ ★ ★ ★ ★ Nice store however their changing room policy is ridiculous. I waited in line which was quite long, but understandable it's the weekend. There is a 7 item limit and I had 12. I split them in half to stay within the limit. However when I wanted to try the second half of my outfits I was told that I need to redo the line. It's a first time I ever hear that in a store. I already waited in line and only needed a few more minutes to try the rest of my clothes.
Overall it ruined the visit because I wasn't able to try the rest of my items
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tentacle senpai on Google
★ ★ ★ ★ ★ The store has a wide variety of clothes and its very clean. I love it:)
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