Guelph Medical Laser & Skin Centre

Tammy is an angel! After a rough divorce I didn’t know who I was seeing in the mirror. She helped me understand all my options and was empathetic and compassionate about my situation. The results exceeded all my expectations! Every morning now, I look in the mirror and this relaxed, fresh, open face looks back and I can actually believe for the first time in years that yeah, I got this, today is going to be a good day. I HIGHLY recommend Tammy to anyone considering Botox or fillers. She will find the perfect solution and keep you safe and relaxed each step of the way.

An amazing clinic, nothing but good experiences! The clinic manager Katie was excellent in booking me with my limited availability. Sylvia was amazing at giving fillers and a lip flip with a focus on making sure you look natural! So excited to get back!

My first appointment at this clinic was for scleratherapy, which went well. The clinic provides you with 3 cc of sclera solution to treat your unwanted veins. On my second appointment RPN S did the procedure as well, however on this appointment she used a syringe that was not 3 cc but a lot less. I was injected only 3 times. On my first appointment I was injected over 15 times. I said after the procedure. Is that it. Are we done. She was like, yes. I thought that was weird. Went home. Kept thinking how can that syringe be the same as my first appointment. So I launched an inquiry to the clinic. RPN S was away on vacation. I had another booked scleratherapy from when I left my second appointment. I was told I would speak to RPN S about my previous treatment at that appointment. At that appointment she said the reason she used a smaller syringe on my second appointment was bc the clinic ran out of sclera solution and she had to use a different stronger solution. I was thinking in my mind at the time, why wouldn’t she disclose this at the time of my appointment or before my appointment to give me the option of rebooking. I decided to shrug it off and give her the benefit of the doubt. During my 3rd sclera appt, she used the correct 3 cc syringe and appropriate solution volume. After the sclera I had 17 units of Botox administered to my forehead, eye lift and frown area between my eyes. Approximately 5 weeks after the treatment I had no results from the Botox at all. I have been doing Botox for at least 4 -5 years about 2-3 times a year. Approximately at max between 15-20 units depending on the need or time between sessions. Sometimes only doing 12 units. My previous treatments were done in Waterloo at a different clinic. I only chose to do the treatment at Guelph Medical Laser Skin Centre bc I was already doing scleratherapy and this clinic had a deal of 7 per unit for Black Friday. When I went there today to review my nonexistent Botox results Nurse T came to speak to me in a private room of to the side. She walked in the room, no smile, very aggressive and assertive. Felt like I needed to hire a Lawyer to represent myself. She had a paper in front of her with a diagram of a person and numbers written on it representing units I had done supposedly. The units written down did not even equal 17. She had to add the number 10 to make it equal 17. Right then and there I knew this was gonna be shady. I know the clinic uses electronic charting and not paper chart, furthermore my name wasn’t on the so-called chart. She would ask me questions and when I answered she would tell me to breathe and settle down, I wasn’t able to explain myself. I felt horrible in that room. She continued on saying there were no photos to corroborate my concerns. I told her RPN S did take photos. She was like where? I said in the treatment room. She was like what device was used to take the photos. I said an iPad. I really should of showed up with counsel. I kept trying to show her that when I raise my eye brows I had muscle lines on my forehead which I shouldn’t after a Botox treatment. She then said I would of needed 20 units, an extra 4 units for results, then said that 17 units wouldn’t treat my crows feet. I did not have any crows feet to treat and that part of my face was not treated. She then became very upset when I rebutted her crows feet statement stormed out of the room screaming into the reception area that she isn’t dealing with me. I was completely embarrassed and ashamed. Humiliated. I didn’t know what to do but sit still and wait in that room till I calmed down. 5 minutes later another woman entered the room and she was polite, and seemed kind of concerned she knew I wasn’t happy with the treatment and refunded my money. For this they get 1 star. Buyer beware. Personally I do not believe this clinic practices in good faith, especially the nurses injecting patients there.

Fantastic place. The clinic manager Katie is very sweet and organized. I love that I get a reminder before my appointments and communication is always clear. All of the appointments I've had are on time, and when I had to reschedule they were very understanding and accommodating. The clinic is clean, the staff are friendly and professional, and nurse Tammy is the best. I've been to a number of a cosmetic clinics, but Tammy is legitimately fantastic and I can't recommend her enough. She is kind, engaging, genuine, and very experienced. I get very anxious with needles, and she is always patient and accommodating. She just has a kind soul and I always love getting treatments done at this clinic. And the results are always amazing. If you're looking for a great cosmetic nurse who will deliver beautiful results, I 100% recommend booking an appointment with Tammy at Guelph Medical.

Super happy with my experience. Tammy gave me the right advice and product to make me feel myself again! Couldn’t be happier. Highly recommend!

Tammy was an absolute gem!! She made me feel so comfortable for my first time getting lip fillers and I didn’t feel pressured to do anything I wasn’t comfortable with. I absolutely LOVE my new lippies and highly recommend Tammy!

Tammy is amazing; the results of my treatment are beyond any expectations I had! If you want to feel and look refreshed I am highly recommending this team of professionals and their wonderful injector Tammy!

The staff at Guelph medical laser and skin clinic are very welcoming and friendly. Tammy is a amazing woman. I wasn't sure what to expect when I started this journey, I had a bad experience at another clinic. Tammy welcomed me with open arms. I can't thank you enough for making me feel as good on the outside as I do on the inside. You are truly one of a kind!!