Groupe Forget, Audioprothésistes
3.7/5
★
based on 8 reviews
Contact Groupe Forget, Audioprothésistes
| Address : | 3535 Chem. Queen Mary bureau 304, Montréal, QC H3V 1H8, Canada |
| Phone : | 📞 +88 |
| Website : | https://legroupeforget.com/ |
| Categories : | |
| City : | V |
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Lydia Basil on Google
★ ★ ★ ★ ★ Venue pour un rendez-vous que VOUS m'avez fixé (13 juin à 9h) je n'ai été reçue QUE par votre secrétaire … qui n'avait pas noté mon rendez-vous.
CEPENDANT elle m'a informée du fait que je devrais subir un nouveau test auditif (surprise!!!!) qui me couterait 85$. Je n'ai pas même eu la possibilité de PARLER à l'audioprothésiste qui m'avait fixé le rendez-vous.
J'attends donc qu'IL me rappelle pour me fixer LUI-MÊME un rendez-vous.
 Coming for an appointment YOU set me (June 13th at 9am) I was only received by your secretary ... who had not noted my appointment.
HOWEVER she informed me that I should have a new auditory test (surprise !!!!) that would cost me $ 85. I did not even have the opportunity to TALK to the hearing care professional who had set the appointment.
So I'm waiting for HE to call me back to fix ME an appointment.
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Sel Blad on Google
★ ★ ★ ★ ★ Service très professionnel. Ma mère avait des questions et Émilie à su répondre et aider ma mère avec une patience d'ange. Je n'ai jamais vu quelqu'un autant à l'écoute. Nous nous sommes senti écoutées.
Je recommande cet endroit.
Very professional service. My mother had questions and Émilie was able to answer and help my mother with the patience of an angel. I have never seen someone so attentive. We felt we were listened to.
I recommend this place.
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Toula Remakis on Google
★ ★ ★ ★ ★ Was recommended this office by my ENT doctor. I received great help from all the staff members and have only positive things to boast about. I can hear again!
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Tom X on Google
★ ★ ★ ★ ★ called to get a replacement hearing aid and was told they wont do nothing to help because they are not the one who is the original doctor and needs to go see his original one... wich is closed due to covid. guess there is no hearing for some ppl
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Asgard14 on Google
★ ★ ★ ★ ★ Nice service, very nice place. The people are very professional and treated my mom with care and empathy. They took time to explain well the problems. Recommended.
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Bruce Williamson on Google
★ ★ ★ ★ ★ I purchased the top of the line pair of Unitron hearing aids from Forget in August of 2014 and over the next years they stopped working repeatedly and were replaced under guarantee more than once. My warranty expired in August of 2018 and both hearing aids stopped working again, shortly after. Being out of the country at the time, I could only return to Forget in April of 2019 and was told My $7200 hearing aids would need be replaced or I could have them repaired, once again, but this time at my cost, estimated in the $1700 range. Given the price I paid, the frequent breakdowns and replacements I’ve endured and the fact that I was told they had been replaced by new ones only 2 years ago I find both the product (Unitron) and the supplier (Forget) to be wanting. Since writing this review, Forget have responded and replaced my defective hearing aids and added a 6 month guarantee. I am thankful to Forget but still uncertain of the dependability of the Unitron hearing aids. Here’s hoping.
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Tara Larlyn on Google
★ ★ ★ ★ ★ I have brought my mother to this office for a few years. She adored Alex and was very upset to find out he and secretary had left last year.
Melany was always helpful in taking over the file with all of our needs and I was informed she has left now also. There is something with this office since everyone has left.
It’s been hard to get anyone to answer the phone and near IMPOSSIBLE to get an appointment for my mother. This isn’t the service we used to receive. Surely time to forget this groupe ...
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Lina Laroux on Google
★ ★ ★ ★ ★ An exceptional service was received at the Queen Mary office.
The receptionist was very accommodating in giving us an appointment with Mr. Alan Guay. He was very informative and recommended the best hearing aids for my mother and her hearing loss.
We highly recommend this office!
Thank you.
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