Grech Outdoors

2.9/5 based on 8 reviews

Contact Grech Outdoors

Address :

115 Fergus St S, Mount Forest, ON N0G 2L2, Canada

Phone : 📞 +9987
Website : http://www.grechoutdoors.ca/
Categories :
City : G

115 Fergus St S, Mount Forest, ON N0G 2L2, Canada
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kboehm87 on Google

Emailed to inquire about warranty work on a Henry h001L and still havent recieved a response. Pretty sure any posotice reviews on here are made up to bolster the rating as I've literally never heard a good thing about this place. Took my gun apart myself and fixed the problem with a file, no thanks to Grech whatsoever.
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kate lasz on Google

Had an issue with a newly bought Henry 410. Was directed to Grech Outdoors for warranty repair. Problem was resolved quickly and John was great to deal with. I’m happy Henry stands behind their firearms and has a great warranty rep for Canadian customers.
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Lee Lee on Google

Terrible customer service, does not respond to emails, as per they say they have received them.. instead of confirming the email with a written repose they verbally tell you, they are rude over the phone and have no sense of respect to other clients who have called them.. i wish I could give 0 stars for this company. Anyone that needs items for their items do not go here. You will get the run around. And you will never get what you have asked for!
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Ryan Mcfadden on Google

Not a good experience, Shipped to Grech outdoors and he wanted me to pay shipping, emailed Henry Repeating arms about situation and they said free shipping. Not a great start for Grech. They received gun I couldn't shoot more than 5 shots before it failed with all sorts of different brands of ammo. Not hitting rim properly to light a FTFire. Got it back Grech said all fixed no issues at all. Went to range same exact problem. I think he didn't even look at it before sending it back. A very long story short. Henry made it right in the end and replaced rifle with another one. I wouldn’t buy another Henry tho unless they had other options in Canada for their warranty service.
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Cory on Google

Bought a Savage Axis 2 Xp combo gun 270 win, expecting a decent gun for the price I paid. Have had nothing but problems getting it sighted in, got it fairly close, as hunting season was coming to an end. Finally got the chance to shoot at a white tail deer at 150 yards and the scope went white, could not take the shot.Sent it to Grech Outdoors for them to fix it, under warranty. I got a call Christmas eve saying there was no information relaying what was wrong with rifle, I know it was sent with the rifle. So I sent pictures of the form of particulars that needed fixing and a picture of the ammo I shot through the gun, right after I spoke with a gentlemen from Grech. As the primers were being contacted different every time from light to almost smearing. I was expecting a new scope to be installed, but when I received my rifle in the mail. I opened it being excited it was repaired by professionals, but when I tried to read the work order you could barely make sense of it. After 12 shoots they passed the rifle, did not say anything about any repairs they came across or anything on what they may have fixed. Very disappointing on the quality put into the work order returned to the me. I do not recommend them for any warranty work, and will never buy another savage rifle again.
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Simon on Google

There are lots of bad reviews here, I had heard lots of horror stories on CGN...Based on my experience, they are undeserved. I contacted John after store hours on a Wednesday and by Friday he had replacement warranty parts shipped out to me for my Henry rifle. Prompt communication. Thank you!
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Brandon Knill on Google

Asked me to ship in a magazine to help him diagnose an issue with my gun. Took over a year to get it back and wasn't fixed. Sent it to a local gunsmith who discovered the problem and fixed it in 5 min. Oh and I never got my magazine back, was promised a new one but that was almost 2 years ago. Guys are thieves or just incompetent. stay away!
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Rob Robinson on Google

I am having an issue on a rifle and the fine folks at Grech have handled this in perfect form. The amount of care and detail I have received from this warranty issue has been awesome. For a business owner to email me when I know it’s 10:00 pm their time is great service. Thanks for the great service. Cheers!

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