Great Canadian Oil Change

4.6/5 β˜… based on 8 reviews

Contact Great Canadian Oil Change

Address :

130 - 3200 North, Island Hwy N, Nanaimo, BC V9T 1W1, Canada

Phone : πŸ“ž +79
Website : https://www.gcoc.ca/locations/british-columbia/nanaimo/130-3200-north-island-hwy/
Categories :
City : T

130 - 3200 North, Island Hwy N, Nanaimo, BC V9T 1W1, Canada
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Wayne Scott on Google

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I found this location to be very friendly and helpful,they didn't try to sell me anything other than the oil change! I know where I'm going for my next oil change!
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Ryan Tomlinson on Google

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They did a good job, but I don't like how they don't change the filters. Part of fluid changing too keep everything good is filter changes. Otherwise, the staff was great.
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Nick Williamson on Google

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We all know that you pick your lane when you arrive and take your chances as to whether your lane faster or not. Today I was asked to give up my spot because a car rental agency who was in another lane would have to wait abit. I GET IT you want to look after that almighty client. What you didnt releaize Im also or should I say was a corporate client of all locations on Vanc Island. I have a fleet of 35 vechiles that require serving every month for the last 5 years Will NOT support this firm anymore. The corparate client left 3mins before I did. Was it really worth it ?
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Mischa Morton on Google

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Had a great experience. Service was fast with no hassle didn't get bombarded by upsales. Came for an oil change and thats all I got! Also coupons were easy to find.
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Marie Nowotny on Google

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Nick at GCOC at Country Club Mall saved the day! My daughter's vehicle overheated as she was driving through the mall lot. After we tried to figure out on our own what to do or how to get her car to the dealership someone suggested we ask the staff at GCOC for a hand. I'm so glad we did! Nick assured us it would be ok to drive the vehicle through the lot over to their location where he could top up her coolant. He topped it up and tried to locate the source of the leak which he thought was coming from a loose clamp at the top of the rad which he tightened. He was very kind and helpful and patient from the moment he greeted me. I have had service there before and I find them to always be friendly, knowledgeable, honest and above all NOT condescending. In this situation I think he really went above and beyond. We are very grateful he saved us a lot of stress and hassle. Her vehicle was recently in at the Mitsu dealership for a coolant flush and service so I will be having a word with them. But thank you Nick and GCOC for your excellent customer service. From a grateful Mom and Daughter.
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sarah wild on Google

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I have always been so pleased with the service at this location. However, this past week when I got my oil changed, I noticed they added a tip option to the card reader when you pay. This is really ridiculous. If you feel your employee's deserve more money, pay them more. Putting the option on the reader really pressures customers to supplement your business to pay fair salaries. I tip waiters/waitresses but this is really a tone deaf move for your business.
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mn s on Google

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Great team and awesome service. I am a total car newb, saw some oil residue on the ground, got worried. So I figured I go get an oil change and maybe get the leak looked at before I had to go on a long trip/move. (most mechanic shops are not avail for at least 1 week). They checked and topped up all fluids, told me I had about ~2 month left on my brakes ( they don't do brakes) and told me I probably have a rear diff gasket leak. Since they topped up my diff fluid I did make the trip. They also told me to drop by a location in a different city that was on my way to get the diff fluid checked again (for free) so I can get an idea how bad the leak is and I don't run dry before I'd get to the destination / have time to fix it. That was all done in <30mins. I highly recommend this company. Especially if you don't feel confident with vehicles. Might not be the cheapest around but they seem to have integrity (no awkward up-sells) and will probably cost you less in the long run.
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Don Andersen on Google

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I was also very disappointed to see the tip feature added to the card reader. Customers have already experienced opportunities to spend extra while having their oil changed without this added charge at the end. It may be simple to hit "no tip" but it is embarrassing. My service experience may not have been all rainbows and unicorns but we dealt with concerns at the time. I hit "no tip" out of disdain for the request and not as a reflection of my level of satisfaction. It is highly unusual for this type of business to request tips and is a poor way to motivate and/or evaluate your employees. Customers know how to show their appreciation for extraordinary service without being asked.

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