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Chris Bush on Google

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Need a trailer hitch installed? One place wanted three to five hours to do the kid. Another place said the couldn't do it for two weeks, but only needed about an hour for job. Same sort of story everywhere I called. Midas? One hour and booked me for day and a half after I called, bill was really reasonable and staff was great. Same story every time I go there, which is why I keep going back.
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Phil on Google

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Had a great experience today getting my coolant fluid flushed and replacing a radiator hose. Work was done in quoted time and price was very reasonable. Excellent costumer service! Would recommend going here. Will definitely return to this location.
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Pamela Mutter on Google

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Very friendly knowledgeable guys at front desk. Took the time to explain my vehicles issues
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Ever Green on Google

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We are repeat customers of Midas for oil change and winder tire change. Last December, we had the oil change and tire change in this Midas and were charged around $120 for the service. So last week, we made an appointment and dropped our Hyndai Sonata 2012 (milage less than 60,000 km) in Midas for the same service: oil and tire changes. When we picked up the car from Midas 2 days after, the sales Brad billed us for more than $1200. We were shocked and asked him to provide us a detailed print out of the charge. He then explained to us that the charge included an oxygen sensor that's not installed in our car. So why charge us for that? Then he removed the item "oxygen sensor" from the bill and reduce the amount to $839.85. Though we know little about cars and the inflation is high, but cost more than $800 for oil and tire change, it didn't sound right. But our car was under the control of Midas , the only thing we can do is to pay them in full to release our car. This is a robbery. Enclosed is the bill Midas charged us. Midas did not inform us in advance of the charge nor have our agreement. On Midads website and in their shop, the maximum charge of oil change is $69.99. While you look at the bill, the labor only for the oil change is $132.45. Is this legal? We called several times tried to reach the manager Don to fix the billing issue, but he's not available and no one else is able to handle our complain. We are hoping Midas gets back to us if they can see our review.
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Amanda Munro on Google

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I was on my way up island for a business trip and noticed a shake in my tires. With little time to spare, I drove over to Midas on Island Hwy in Nanaimo and within 90 minutes Don and the team replaced two of our tires and has us back on the road. THANK YOU for saving our trip!
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Daniel Young on Google

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I brought several vehicles here for safety and for service. I had brakes changed and some other minor repairs. Service was fast, reasonably priced and they had no difficulty with parts (I have used other businesses before that i had to wait 2-3 days for a part, so this is important). Attitude was good and I was happy with service.
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Geoff Schmidt on Google

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Really excellent customer service! Very friendly and accommodating, given my hectic schedule. After that, I'm more than happy to come back here to get my automotive work done.
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Mia Suuronen on Google

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We had wonderful experience at Midas today as we were well taken care of! Our van came in for a tyre change and we left with a wealth of information. Brad and Robert are awesome guys who ended up tightening our screeching power steering belt. They gave us advice as to our front end work also. We are impressed with the honest service at an agreeable price! Down to earth fellows with a professional attitude towards our situation. Thanks guys!

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