Geek Squad
2.1/5
★
based on 8 reviews
Contact Geek Squad
| Address : | 6815 Trans-Canada Hwy Local #Y009, Pointe-Claire, Quebec H9R 1C4, Canada |
| Phone : | 📞 +8778 |
| Website : | https://stores.bestbuy.ca/en-ca/qc/pointe-claire/6815-autoroute-transcanadienne/geek-squad |
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| City : | R |
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Matthew Matus on Google
★ ★ ★ ★ ★ Very unprofessional service rude and will not answer directly to the questions
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Elizabeth Lowe Moncrieff on Google
★ ★ ★ ★ ★ They send "free Cineplex movies" which are so old I've never heard of them. I'd rather not receive this.
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Armen Harutyunyan on Google
★ ★ ★ ★ ★ Low quality of service at high prices. For three years of support, the customer pays the price for a new smartphone, but if something happens to yours, you get a used one. A waste of money in my opinion
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Cory Martin on Google
★ ★ ★ ★ ★ Horrible I have been waiting 5 weeks and I haven't been addressed by anyone. I have called them about 30 times now. I get hung up on or told the same thing with no result. I would but 0 if I could, a complete waste of money and time.
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Mario Silva on Google
★ ★ ★ ★ ★ The waiting times for help are unorganized and sometimes very long. Even if it's just for something simple. They don't have a system in place to attend orders based on the request length. Also the employees are annoying with their protection plan upsells! I don't know how they managed to make me say yes so many times!@
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M U on Google
★ ★ ★ ★ ★ One of the agent at this geek squad location was rude and suggested that my story was doubtful when all I wanted was to submit my item for a damage claim for which I was in good standing and made all the payments. Another rep helped and said he will submit the claim and then it is up to the department to process it. Absolutely zero customer service skills displayed by this individual who looked of South Asian ethnicity and I was pretty embarrassed by his remarks.
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Apsco Radiales on Google
★ ★ ★ ★ ★ Absolutely terrible Customer Service.
Lots of employees around, but nobody seems to want to help you even after you run after them.
Someone from the HQ should investigate this.
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Pamela Stevenson on Google
★ ★ ★ ★ ★ SOOOOO happy! I thought I had lost some precious memories. Geek squad was able to recover them from my hard drive. They were fast, courteous, managed expectations and kept me informed at every step. Zino, you're the best. Thank you Thank you Thank you
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