Freedom Mobile

Name: Freedom Mobile
Address: 998 King St W, Hamilton, ON L8S 4R5, Canada, S, Canada

3.5/5 ★ based on 8 reviews

Contact Freedom Mobile

Address :	998 King St W, Hamilton, ON L8S 4R5, Canada
Phone :	📞 +89998
Website :	https://www.freedommobile.ca/en-CA
Categories :	Cell phone store ,
City :	S

998 King St W, Hamilton, ON L8S 4R5, Canada

Best Cell phone store in Canada

F	Fionn Smyth on Google ★ ★ ★ ★ ★ Meet was truly excellent to me when I was in a bad spot with my current service. He was quick, got me exactly what I needed and was able to help and support me on a bad day. Thank you so much!
M	Michal Asulin on Google ★ ★ ★ ★ ★ Thank you Dave from Freedom Mobil at 998 king st,w. What a great friendly service. I definitely recommend to come to your branch and get the best svs.
U	Utsav Patel on Google ★ ★ ★ ★ ★ The in store service is superb, it was the first time i was getting a phone on contract, meet was extremely helpful explained everything well and truthfully. The service is also superb from freedom no network issues, and have no regrets
k	kishan kishan on Google ★ ★ ★ ★ ★ Awsome cx service, i wasnt with freedom but i came today with my brother to have him his first phone in canada, ishan ( the rep) helped us very honestly and kindly. Despite my brothers english being a bit poor he was very patient and respectful. Will recommend my other friends to and will also move to freedom in the coming weeks.
T	Tomer Lawton on Google ★ ★ ★ ★ ★ I came to freedom today, and an amazing helpful young man was working there, his name was (Chintan Shah) he went above and beyond finding me a great phone plan with all the perks. He truly took the time to help me set up and explained everything thoroughly. He was so friendly, professional and he had a great sense of humor. I’m very very happy with my experience with freedom mobile and their amazing 5 star employee Chintan, again thank you!
R	Ron S on Google ★ ★ ★ ★ ★ Don't waste your time going to this store unless your intention is to activate a service plan. Store staff can only provide limited advice for existing Freedom customers and can't make changes to existing accounts/plans. If you're an existing customer and want to renegotiate a plan, or cancel service, it must be done with Freedom's CSRs either over the phone or via online chat... Which of course means wasted time on hold or pingponging back and forth in a chat while that agent juggles multiple clients. When you sign up, you'll be given all sorts of amazing discounts that will eventually expire. Then comes the battle of trying to get back what you were initially offered. They will always offer more data at first to keep you at the non-discounted price point (goes to show how almost inconsequential data is compared to cash, based on how much they'll offer to keep you spending more). But they will eventually budge to a lower price point and corresponding data amount rather than lose all of your monthly cash. However, chances are slim you'll ever get back the original deal if it was a really good one. The key to expediting this as quickly as possible (it will still waste your time tremendously), is to immediately state you want to cancel your service so that you'll be transferred to a 'loyalty team' agent. From then on, it's somewhat of a game to see how much you can gain from them, and them from you.
Z	Z. Cai on Google ★ ★ ★ ★ ★ Didn't have any trouble setting up a line here. Professional service, but there is just one person working here most of the time so there may be a wait. I wouldn't recommend buying a case or screen protector here as the price and selection don't match other channels.
M	Matt Hayes on Google ★ ★ ★ ★ ★ Hello everyone, and thank you for taking the time to look into this Freedom Mobile location! My name is Matt, and I am the new Store Manager at this location. I would like to say first of all thank you for your interest in our service, and secondly thank you for being you! We offer a valued customer experience, and we will do our best to ensure you leave the store happy, and most of all satisfied! Looking for something new at a fair price? Maybe you're just looking for answers to your questions? Not a problem! Come on by and let us help you get the solutions you are looking for! We hope you have a great day, and from our family to yours, we hope to see you soon! Cheers! Matt Store Manager