Five Guys
4.4/5
★
based on 8 reviews
Contact Five Guys
| Address : | 1807 Stone Church Rd E Unit 6009, Hamilton, ON L8J 0B4, Canada |
| Phone : | 📞 +9 |
| Website : | https://restaurants.fiveguys.ca/1807-stone-church-rd-e |
| Categories : | |
| City : | J |
| Description : | Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait. |
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James Nguyen on Google
★ ★ ★ ★ ★ Trash.
Can't believe this place is led and ran by young adults who really have almost zero customer service. I came here on a lunch two weeks back, great place, asked for peanuts and was given it no problem.
I come back because I was happy with the food, only to be told, "due to covid we aren't giving out peanuts"... okay before you consider this a laughing matter, this is not a rant on the peanuts... but you guys need to get your story straight, are you giving out peanuts or not? are you just being lazy? I look at the kitchen and all I see is a group of young adults who aren't focused on the customers at all and look like they're gossiping more than working... not only did my order take over 30 minutes to make... when I went to get my food at the counter, they forgot to make the drink...
I'm not writing this review as an angry customer at this point.. I'm writing this to ask that you properly train your staff. I get it hard work is hard to find but this is no excuse. Your staff need supervision. Please improve.
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Don C pan on Google
★ ★ ★ ★ ★ Really five guys it’s second time that happened to me
Five is my favourite one but can’t accept this anymore you have to choose your stuff wise
First time what happened i asked for 3 Patty and they put only 2 patty
And then today this happened I asked for cheese burger with lettuce tomato pickles and mayonnaise for my first burger and then asked for one cheese dog with pickles and mustard
My other burger was cheeseburger plain and I also I asked for cheese dog plain I get this what I am gonna share in picture and before I take my order when got ready I asked the girl is it the one with plain cheese burger and plain cheese dog she said say I really feel sorry for five guys been so bad there is no option to give you no stars I have to put one at less that’s not all my order number is 44 there was people that they came in after me there number was 45 and 46 and 47 they used to know them they got the order before me I really feel bad about your stuff you have to make it better
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Peter Dyakowski on Google
★ ★ ★ ★ ★ Five Guys Burgers and Fries is a great place to go for burgers and fries. I recommend their cheese and bacon burger dressed "All The Way". And the fries are fantastic. They also have free unlimited peanuts, which would earn them a 6th star in my rating if google allowed it.
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Jason Mace on Google
★ ★ ★ ★ ★ First time. Fries were awesome. Hamburger small for the price paid. No ketchup, no vinegar. 7 staff members working, not that busy in there.... Take care if the customer. U can clean behind the fryers after hours.
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EDGAR on Google
★ ★ ★ ★ ★ Pretty good tasting hamburger ?. Price is a bit steep but you do get a decent quality burger. Overall not bad ?
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Waquar Ahmad on Google
★ ★ ★ ★ ★ Took the kids, 10 and 6 yo, for some real burgers after growing impatient with them loving the McD burgers. They loved the burgers, not so much the fries though. They enjoyed their milkshakes too. I loved my bacon cheese burger. Thought the lettuce and toamtoes portion could be more generous to make me feel like I'm eating my veggies for the day. All in all, clean, good atmosphere. Very polite and helpful staff. Seems I'll have to go back in the next few days again.
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Bruno Barbosa on Google
★ ★ ★ ★ ★ This was my first time eating at Five Guys in Canada, but the experience was just as good as the best ones I had in the US. The food was great and the staff very friendly and efficient. This remains as my favorite burger place.
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Lakhwinder Singh Jakhu on Google
★ ★ ★ ★ ★ First time tasted, but Fully unsatisfied, pickles must have put into burger not outside and we got more then half fries into bag not into fries’ cup. Bad service ever i got. Do not wanna come again at all.
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