Fido
3.8/5
★
based on 8 reviews
Contact Fido
| Address : | 270 Hays Blvd Unit 5, Oakville, ON L6H 7P3, Canada |
| Phone : | 📞 +89787 |
| Website : | https://www.fido.ca/stores/oakville/hays-taunton |
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| City : | H |
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TJ on Google
★ ★ ★ ★ ★ I’ve been to this location 3 times and every single time has been a good experience. First time was to switch over to Fido from Bell, I brought my own device and the setup was fast and smooth. The 2nd time was last Saturday when I had to go buy a new phone as my previous one had gotten damaged. Once again, a streamlined and easy setup from start to finish. Mitch was very helpful and insightful in helping me get setup and I was pleasantly surprised to see I had some good options for upgrading that wouldn’t break the bank. Unfortunately, the phone I got was defective so I went back today to get another one and I got great help from Bobby and Matthew, they were very knowledgeable in the products and offered great customer service. Special thanks to the whole team there! Definitely recommend.
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Akbar Aftab on Google
★ ★ ★ ★ ★ Manager of the store was extremely rude and have no decency how to talk to a customer. I am extremely disappointed by his service and the way he speak to me, I would never get any thing from that store ever again just because of the manager. I wish I got his name but we spoke on the phone and he was extremely aggressive and rude. I will find a way to put this in the attention of Fido head office as well they should not hire rude, aggressive, and ppl with worse attitude in their store and make them manager.
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Ali Noman on Google
★ ★ ★ ★ ★ Irresponsible employee at this location, saw me going towards the store at 12:00 pm placed a sign to close the store between 12:00-12:45 pm (13 March 2021), asked him just to give me a sim card and close he refused. I made a long trip just for this purchase. Store hours 10 am to 6 pm, no indication of this unscheduled closure. No appreciation to customers time, it would have taken him 2 minutes to hand over the sim card and charge my credit card for payment. Really reckless and irresponsible employee.
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Mark K on Google
★ ★ ★ ★ ★ Can't rate this location anything but a one-star. Should be zero. Rush home from work to get to this store before they close...arrive at 7:10pm on a Thursday evening - sign on the door says they close at 8pm. Checked the website, also shows closing at 8:00pm. Check the Rogers store right next door - closed up tight as well. All the signs say 8:00pm. No indication of leaving early or modified store hours. Don't expect this from a corporate store. (and no, Oakville wasn't in a lockdown when I visited the store). I guess customer satisfaction isn't a priority at this location. What a waste.
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Hossam Bakir on Google
★ ★ ★ ★ ★ I had an amazing experience when I visited this brach to move my numbers from another provider to Fido. Very special thanks to Tommy who stayed with me for 3 hours to fix a problem with my previous network provider, he didn't leave me for a minute , step by step until the problem was solved. I really wish everyone working in a mobile network was like Tommy and I wish I moved to Fido a long time ago. Super satisfied with my experience and highly recommend this branch and this guy...
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Elizabeth Sieron on Google
★ ★ ★ ★ ★ If you have any issues, questions or need help with your phone, go to this store and ask for Matt. He is very knowledgeable, patient and willing to help. His customer service is outstanding. Thank you Matt!
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Alexander Sawicki on Google
★ ★ ★ ★ ★ I really have to hand it to Fido here, they’ve got a great operation running here. I came in yesterday to set up a BYOD phone plan and I was assisted by Matt, one of the associates there, and he was incredibly helpful, knowledgeable, and provided me with top notch service. I would definitely recommend this location to a friend.
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Tamer Afifi on Google
★ ★ ★ ★ ★ very welcoming place, it is so clean, and the staff are very welcoming, I didn't like the entering procedures due to COVID but other than that, very nice place.
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