Fennell's RV Repair Ltd
4.5/5
★
based on 8 reviews
Contact Fennell's RV Repair Ltd
| Address : | 1614 Island Hwy, Victoria, BC V9B 1H8, Canada |
| Phone : | 📞 +789 |
| Website : | http://www.fennellsrv.com/ |
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| City : | B |
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Ric Bains on Google
★ ★ ★ ★ ★ Great staff, knowledgable and very helpful. Have a good selection of items for rv's.
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Corrine Bowcott on Google
★ ★ ★ ★ ★ My pet grooming vehicles waterpump blew this morning after out cold snap. I pulled up to Fennels and was greeted with a smile. Promptly came out to check it and had the new owner came and replaced it in a half hour and I was back working. The new owners are incredible and I will be going back here!!!
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Terry Benjamin on Google
★ ★ ★ ★ ★ Paul was very helpful finding a part for the water heater in my camper. They had the part in stock and I was able to fix it same day!
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Marc deMontigny on Google
★ ★ ★ ★ ★ Great service and free solid advice on RV and Camper repairs. They have lots of stock of all the random and camper specific parts. Great people and a great resource here in Victoria.
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Neil Klassen on Google
★ ★ ★ ★ ★ Awesome place to do business, Sarah is extremely knowledgeable about the business, with an encyclopedic memory of parts in general, but also what she has in inventory!
Also just the warmest and friendliest service I've ever experienced, I will do all my business with Fennels !
20 years in the industry and she and her husband assumed ownership January this year!
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Mary Adams on Google
★ ★ ★ ★ ★ I have had nothing but fabulous service from Sarah! We needed a new axle and tires on our RV - Did you know no one on Vancouver Island does axles on a 5th wheel? Sarah handled it, and the warranty people for me. They wanted us to drive the RV to Vancouver to get someone to look at it. Sarah set them straight. I will always, always recommend this company. Just called them about our heater/air conditioner - instead of us dragging the RV in, she right a way knew it was the thermostat, transferred me to Paul who told me how to make sure it was the thermostat. She was right! Saved us a lot of headaches! Never mind the $$$$. Thank you guys for being you!!!
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Trevor Thame on Google
★ ★ ★ ★ ★ The team was great. I say team because I was politely greeted at the door, explained my issue and was handed off to the guy who new the best answer. Everyone involved genuinely wanted the best outcome for me!
I’ve gone here about 6 times now and they have been extremely helpful! Thanks to them, I got my trailer back to life and will be camping soon!
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John de Jong on Google
★ ★ ★ ★ ★ Excellent customer service and attention to detail. I called in and Paul gave me valuable information about where to find details for my hot water heater specs. After such great service; I couldn't help but come to them for my next problem, a water purifier adapter. They didn't have it in stock so they made me up a custom bypass hose while I was waiting. In less than 20 minutes and $20 dollars I was on my way. It was just before closing and I said I would come back tomorrow to pick it up if they wanted but they said NO, we'll do it right now. Sarah and Marty, you have a great team. Thank you.
John
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