Falls Chevrolet Cadillac Buick GMC
4.5/5
★
based on 8 reviews
Contact Falls Chevrolet Cadillac Buick GMC
| Address : | 5888 Thorold Stone Rd, Niagara Falls, ON L2J 1A2, Canada |
| Phone : | 📞 +987 |
| Website : | http://www.fallschev.com/ |
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| City : | J |
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Manny Furtado on Google
★ ★ ★ ★ ★ I purchased a 2015 Chev equinox. Keith was my salesman. Great guy great experience he was open and honest and very attentive. I have bought many cars over the years and Keith made it one of the best experiences yet.
Thanks Keith.
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Cameron Burton on Google
★ ★ ★ ★ ★ Vincent Sasso customer service was exceptional and not aggressive. This to us was significant. We knew what we were looking for, with the product expertise of Vincent made our purchase easy. As a retired Supply Technician of the Canadian Forces Falls Chevrolet gave us $1,000.00 off of the purchase of our new 2022 2500 HD Serra Truck! Thank you to management and all staff for our experience with you! Cameron and Fatima Burton
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Dana Brown on Google
★ ★ ★ ★ ★ I had a great and painless experience buying a used car with Alex from Falls Chevrolet. My car was declared officially *a goner* from my mechanic and I was searching for a new car and quickly learned it’s the absolute worst time to be buying a car. Alex was one of the few sales rep who even called me back after inquiring about a vehicle and quickly set me up with a test drive and background on the car. He was friendly and outgoing and gave off the good vibes, which to me is important when I am about to throw down large amounts of money. Even with my horrible negotiation skills, Alex still got me a deal (in a time I’ve been told there are no deals) that even my skeptical father ended up approving of. Thank you Alex for your honesty and enthusiasm, I will definitely recommend you and Falls Chev to anyone else who is crying over the fact they need to buy a new car and feels all hope is lost.
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Richard L. on Google
★ ★ ★ ★ ★ Jeff, our salesperson, is very knowledgeable. He made the buying process easy and seamless. He ensured the vehicle was ready for pick up on time, as we were from out of town. Jeff is customer satisfaction driven and we highly recommend him and Falls Chevrolet. It was a very positive experience.
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Jason Blain on Google
★ ★ ★ ★ ★ I worked at Falls Chevrolet Cadillac Buick GMC in Niagara falls as a lot Attendant/Rust Proofer. Although the job was good and the workplace was friendly, the owner from the day I started rust proofing (first time rust proofing job) they provided barely any training and no up to code safety equipment (not working there anymore because I was coughing up rust proof). after a year of rust proofing it was brought to my attention from a co worker (mechanic) that my hoist didn't have a up to date safety, which is suppose to happen every year. ventilation was never up to code, Gave me wrong filters for my mask so I was breathing in rust proof for a year. This place is a joke for workplace safety.
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Mario Ruggirello on Google
★ ★ ★ ★ ★ Brian and the whole team at falls Chevrolet were amazing to deal with. During this time when it’s not easy to find your dream ride they made it easy.
We were able to get top dollar on our trade and was all done over the phone. Brian even drove the car down to make it more convenient.
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Jessica Mannella on Google
★ ★ ★ ★ ★ One of the best customer service experiences I’ve ever had! I had a problem with my auto stop feature on my Buick and called Falls Chevrolet Cadillac Buick GMC to schedule a service appointment. Sure enough they asked me to come in the very next day. I have never witnessed a faster turn around time! I dropped my car off at night and they had a very straight forward key drop box, unlike any other mechanic/ dealership I’ve been to. They provided a pen and a detailed form to fill out including what time you’d like to pick up your vehicle at, if you would like them to contact you before fixing your car and if you approve of the expenses. Last but not least once I picked up my car I noticed they had washed my car after fixing it! I wasn’t expecting that and it added a nice touch to my customer service experience. A big thank you to the team at Falls Chevrolet Cadillac Buick GMC and especially the service department.
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Noah Thiessen on Google
★ ★ ★ ★ ★ I recently purchased a new truck from Falls Chevrolet and from start to finish Jeff Paterson made the process absolutely flawless. I was skeptical at first about placing a factory order during the chip shortages but I am so glad that I did. Jeff gave me his personal cell number and answered any of my questions and concerns 7 days a week. To top it all off the truck came in much faster than I expected. The customer service could not have been better and I could not have felt more comfortable dealing with both Jeff and Carol. All around best case scenario for my first new vehicle buying experience. I won’t deal with anyone else.
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