Fairmont Banff Springs - Banff

4.7/5 β˜… based on 8 reviews

Contact Fairmont Banff Springs


405 Spray Ave, Banff, AB T1L 1J4, Canada
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Tyler Y on Google

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We had a fantastic time visiting the Banff Springs. Beautiful property and close to so many activities. A special shout out to Scott Berry, our private tour guide for a moonlit snowshoe tour. This was the highlight of our trip. Scott was so interesting and knowledgeable -- about wildlife, the history of the area, star-gazing, geology and so much more. We loved our snowshoe tour and have been telling all our friends about it. Highly recommend!
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Catherine Yanosik on Google

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It was the most pleasant spa experience for me. I would like to recognize Kyra at the reception desk who displays outstanding customer service as she greeted me well before I approached the desk. She was very thorough in introducing me to the spa facility and advising all the benefits offered. She is a friendly, highly professional young lady who always goes above and beyond to make me feel welcome when I am there to visit the gym and pool facilities. I really enjoyed the facial and back massage. It was a very relaxing and rejuvenating experience and I will definitely return for additional services. The Banff Springs Hotel is a truly wonderful, magical place.
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Christopher Kooman on Google

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Banff Springs Hotel is more than a stay, it's an experience. Not only is the hotel situated in one of the most beautiful locations in Canada, the hotel itself is a marvel. Driving up, you will be struck with a sense of adventure and awe. The first experience guests receive is the welcome from the valet and check-in staff. They are fun, personable, welcoming, and kind. The room itself was fairly simply, ours had a King-size bed, small bathroom, and desk. The amenities are awesome, even the soaps and bathroom supplies are excellent. The pool and workout facilities are fantastic. I was attending a conference, the facilities were awesome, the food (continental breakfasts, luncheons, and light dinner reception - were fantastic) We spent an evening at the Rundle bar, and as it wasn't too busy we spoke to one of the waitresses about her experience there. She was open about talking about the hotel itself, the kitchens, and maze-like entrances, the international staff, the fun of working in a place like this. All of this excellence comes at a cost. Food, drinks, spa - are all expensive, however the quality of the service you receive is what you get! Awesome time overall.
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Trevor Fillo on Google

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My wife and I wanted a little romantic get away. We couldn’t have been happier with the experience! Spa was amazing, food was fantastic! Great places to walk around. Concierge was great and gave us a map of places to see. Staff is among the best we have ever had. Their passion for their job is very evident! Will most certainly be back!
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aunty on Google

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An exceptional iconic hotel. It’s a beautiful setting and fabulous for the wedding we attended. What was outstanding, in addition to the majestic setting, was the care and service of the staff. Front Desk Manager A. made our stay very comfortable. The Spa staff were excellent and the service staff were cheerful and very efficient. Not often the staff can outshine the surrounding but on the weekend of the 8 May, the Banff Springs staff did just that. Picture is the view from the wedding setting.
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Patti Coe-Withington on Google

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Besides being a gorgeous hotel with an incredible backdrop, everything about the hotel is first class. Everything you need is right there in and you need never leave if you don’t want to. The food and service in the restaurants is tremendous. The staff is impeccable from the spa, to the restaurants to the front desk, to the maid service, to the valet. The outdoor pool is a do not miss. Yoga in the morning is perfect. The hotel decoration, preservation of history is beautiful and surprisingly hip. Just loved everything about this place.
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Jessica Flores on Google

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A truly magical holiday spent in a truly magical hotel. Felt 100% safe at the hotel with all of the protocols in place and the service we experienced everywhere was above and beyond. Room was spacious and updated. Large bathroom and great views. Room service deserves a shout out as the food was some of the best I had during my stay. Loved every moment.
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Shelley Williamson on Google

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Was not pleased with the room I was assigned as a conference member and requested an upgrade. The front desk staff worked very hard to find me an upgraded accommodation with success. They really went the extra mile. Special thanks to Skye for her patience and perseverance in attending to my needs. The hotel and setting are magnificent but it's really the staff who make the experience special. All are well trained, knowledgeable, professional and engaging. All of the conference details and meals were seamless and I had a wonderful experience. Thank you.

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