Face To Face Computer Services
4.8/5
★
based on 8 reviews
Contact Face To Face Computer Services
| Address : | 864 Pembroke St #102, Victoria, BC V8T 1H9, Canada |
| Phone : | 📞 +87 |
| Website : | http://www.f2fcomputers.com/ |
| Categories : | |
| City : | T |
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Owen L on Google
★ ★ ★ ★ ★ I came to Ron with a failing hard drive in my very old desktop PC and my old laptop. I left with all of my files intact in my now shiney newly upgraded laptop. He upgraded the ram and put in a new 250GB SSD drive. Now I have all my files backed up on an external drive as well. I can't thank you enough Ron. You made my day, week, month and year. I love using my laptop now as its twice as fast.
Go see Ron. He knows what he's talking about and has amazing customer service and excellent prices. You won't be disappointed.
Thanks Again Ron!
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Greg Gordon on Google
★ ★ ★ ★ ★ I took my laptop to Ron as it was not opening certain programs and I was getting the blue screen of death from time to time. He quickly was able to suggest what he believed to be the issue and thoroughly explained what my options might be once he had completed his testing.
Due to work requirements, I had to ask if he could expedite the repair and he certainly did that.
He called me before the day was out with details of the issue and a suggested course of action. I authorized the required expenditure and by the next day heard from him that the work was completed.
The laptop is now working perfectly.
Thanks Ron
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S Bonner on Google
★ ★ ★ ★ ★ I walked into Ron’s shop stressed about my business email, which got messed up as a result of a power outage. He patiently sorted through my old Thunderbird set up (POP) and helped me transfer to a better email (IMAP) on Outlook. Fine fellow, professional service.
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Michael Cooper on Google
★ ★ ★ ★ ★ I have been struggling for years with networking my home computers and setting up a system for archiving family photos and videos. Ron quickly understood exactly what I needed. I had some vague ideas about a NAS, but Ron had the expertise to select the best option. Having Ron come to my home to set it all up was outstanding. Ron identified my network problem and explained it all very clearly. A couple of days after the install, I had an error message. I emailed Ron on Sunday evening expecting a reply in a day or two. About an hour later, Ron called me at home and walked me through the solution - on a Sunday evening! Thanks very much Ron, for awesome service and expertise.
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Frank B on Google
★ ★ ★ ★ ★ I have been a happy customer of Ron at Face to Face computers for over 10 years. I've found his services to be prompt, factual, and quite reasonably priced. I buy my computers only from Ron, both because of his knowledge and the fact he truly stands behind what he sells.
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Samuel Simons on Google
★ ★ ★ ★ ★ On a family friend's recommendation, I went here for a new gaming desktop. I had a clear idea of what I wanted the system to be able to do, but no expertise in hardware; Ron was professional, straightforward, and clear. There was no effort to sell me anything I didn't need— in fact he helped me avoid unnecessary spending on RAM that I can always install later if need be (I was going for a mid-range rig, nothing graphics-intensive or rendering-heavy so extra RAM would have been redundant. I wouldn't have known this and would happily have overspent on an extra 32G of RAM if he hadn't pointed it out.)
I got the clear impression that building a good computer was more important to Ron than upselling unnecessary bells and whistles. An easy-to-like business model: 10/10, would purchase here again.
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Dani Gordon on Google
★ ★ ★ ★ ★ A big thank you, Ron! You built a terrific computer for me. Not only is my computer incredibly speedy - you managed to create it very cost effectively.
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Ada Leung on Google
★ ★ ★ ★ ★ I was experiencing problems akin to a failing GPU (tearing, horizontal lines) and thought I also needed to replace my PSU with it since I built my PC in 2009/10. I called Ron and brought in my PC and he was able to determine I only needed to replace my msi nVIDIA GTX460 video card with a spare second-hand asus nVIDIA GTX460 he had laying around.
I thought I wouldn't be able to procure a GPU for months due to lead times and he was able to give me back my PC within an hour before I had to leave on a trip to Vancouver! Such a helpful human being and amazing customer service.
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