Fabutan - Hush Lash Studio

Name: Fabutan - Hush Lash Studio
Address: 1632 McKenzie Ave Unit 103, Victoria, BC V8N 0A3, Canada, N, Canada

4.3/5 ★ based on 8 reviews

Contact Fabutan / Hush Lash Studio

Address :	1632 McKenzie Ave Unit 103, Victoria, BC V8N 0A3, Canada
Phone :	📞 +778
Website :	https://fabutan.com/locations/british-columbia/victoria/tuscany-village/
Categories :	Tanning salon , Beauty salon ,
City :	N

1632 McKenzie Ave Unit 103, Victoria, BC V8N 0A3, Canada

Best Tanning salon in Canada

C	Cristiane Shechtman on Google ★ ★ ★ ★ ★ I showed up for my appointment and Amy didn’t know what I was going there for. Whoever booked my appointment did not tell her that I had already my eyelashes from before. I just needed a refill. I was booked for 2 hours and apparently there was still not enough time for her to work on my lashes. The lady that used to do them in Toronto would spend 30 min max on them. I was supposed to get a new volume set but there was no time enough. Then I agreed to do classic and refill what was missing, but she was not able to do it. She can’t do eyelashes, period. She even offered me to remove mine, go home, and come back another day. Ha!! Really? Over a long weekend?! I’ve been doing my lashes for more than a year now. After 50 min laying down on their bad, she apologized and said that she couldn’t do it. What a waste of my precious time! Never again! That place is not professional. There’s no communication among the staff. They don’t honour their word, and to me they just don’t know what they’re supposed to do.
m	michael kaes on Google ★ ★ ★ ★ ★ Worst tanning salon in the whole city they dont change there bulbs You can tan here all day with no result. Stay away unless you dont mind paying for nothing.
M	Miriam Akhavan on Google ★ ★ ★ ★ ★ Got my lashes done here. I would not recommend you do the same. The girl who did my lashes wasn't very friendly, but the other girl working there was super nice and high energy at least. Anyways, I laid there for 2 hours and when I was done it didn't even look like I got lash extensions... There aren't a lot of lashes and they're reallly really short... As well, I had made an appointment a while ago but had to cancel it. They never told me there would be a $20 charge for cancellations... I only found out that there was a charge when I was checking out and she charged me $100 instead of $80. No one said anything until I actually asked why it was more expensive. Wasn't too happy about that extra charge... Anyways, won't be going back there, that's for sure.
T	Tiffany Wilkinson on Google ★ ★ ★ ★ ★ I had my first set of eyelash extensions today with Sara. I was really nervous but she treated me with kindness. She has a really gentle touch and is very thorough. I am super pleased with the results!! Would highly recommend this salon and Sara.
E	Erin Booth on Google ★ ★ ★ ★ ★ I called the Oak Bay location to cancel my appointment (within the 48 hours) and left a message on the answering machine when no one picked up. The next day I received an email about my upcoming appointment. Concerned no one checked the voicemail, I called the other studio to confirm my cancellation. I was then surprised to find a voice mail from Amy saying that she was going to charge me $70 for a missed appointment. When I called to clear this up, the manager of the studio told me that I was at fault because I should have known that the Oak Bay studio isn’t always staffed and that leaving a message to cancel an appointment wasn’t appropriate. The manager on the phone was pretty hostile, rude and it’s unfortunate that due to their own poor operations that they will be losing a client over this.
J	Julie Morales on Google ★ ★ ★ ★ ★ Definitely one of the best studios I have been to. I use tanning and red light, beds are great! Super friendly service and the manager is very knowledgeable. I highly recommend:)
B	B Williams on Google ★ ★ ★ ★ ★ The manager, cancelled my membership for me and then charged me for another month without my consent or contacting me. I have been told numerous times that she will call me back and she has not. After the third time I called I was told she lost her phone. Staff is very nice but, often confused and unsure about the computer program or the company policies. Still waiting on the refund for the accidental charge and a phone call.
T	T on Google ★ ★ ★ ★ ★ Very unprofessional, they really do cancel last minute. After seeing the many poor reviews I still wanted to try this place out because I live close by. They have made my life real difficult! I booked an appointment last week and they canceled it one day prior, so I asked for the upcoming weekend but they had a mix up with who was going to do lash set (I had to pay significantly more) so I had to personally go there and talk to them because it was hard to communicate over the phone. Now after waiting a week they called me 1 hour prior this time and canceled my appointment again. Super agitating as it’s right before the weekend and now I don’t have time to schedule it with someone else. Customer service is very poor to say the least.