Elgin Mills Animal Hospital

I called this clinic on Friday for my dog who has seizures. She needs pills. They asked me to send them an email before Monday with her medical file. I sent it to them. I call on Monday before our appointment to check that they did order the pills we're coming for. Woman on the phone tells me that she actually never opened my email and doesn't know about the pills. Then checks 10 min then says that she doesn't have them and to come on Friday. Friday I am not available, but check that Monday, they have the right pills. They say they do. Monday, which is today, my husband comes for the pills. We told them, by email and on the phone, many times,including right before we came, that we need 750mg. They gave us 250mg. My dog needs to be given 9 pills a day instead of 3 because of their mistakes. We paid 84$ for pills that are not the right dosage, and we are going to run out way sooner than expected since we need to give our dog 9 pills instead of 3. When I called the vet back home he showed lack of professionalism, lack of compassion, didn't recognize his mistake, didn't apologize, didn't offer a solution that would benefit my dog. What he did say is : if you're not happy give me the pills back I give you your money back. My dog needs the pills to stay alive and healthy. We waited a whole week for this appointment. I found this clinic by searching Affordable clinic Richmond Hill, this clinic is not an affordable one , it's a CHEAP one..cheap service and cheap communication. Please, protect your dogs and yourself and go to an actual professional clinic,one that orders the right meds, one that reads the emails they ask you to send them, one that has a professional service, one that cares about your pet and that understand that there are issues bigger than money. Sincerely, A very disappointed client.

A great pet doctor and he has nice staff. They are so kind and patient with my puppy ?♥️. If you looking for a pet doctor I highly recommend them ?‍⚕️. The prices are reasonable and doctor does anything your pet needs. Thank you Dr. Surjit Jogar??

Don’t recommend at all. Brought our cat here. Mentioned cancer before even getting tests back. Horrible vet! Charged us $1000 for few tests. Never going here again!

My dog has been a patient of Dr. Jogar since he was a puppy, he is now 4 years old. I also had my previous dog under his care until he past in 2018. My experience with this clinic and Dr. Jogar has been mediocre and I haven’t really had to write a review before. What changed my mind from mediocre services to just disappointing was an incident that prompted me to take my dog’s care elsewhere. My dog was experiencing vomiting 10+ times and couldn’t keep water down which started abruptly. He was lethargic, uncoordinated and in obvious pain. I call the vet and got an appointment. I took him in and repeatedly told him what my dog’s symptoms were, but I didn’t feel I was being listened too. He prescribed meds for pain, antibiotics, probiotics and gave him two shots to stop the vomiting. While in the parking lot of the vet clinic my dog had vomited again on the seat, so I went back to the vet and told him of the incident and that it was concerning and he responded, ‘it’s okay, allow the meds to work’. I took my dog home and things got worse with him continuously vomiting, lack of appetite, drinking numerous amounts of water and vomiting it out, and pain. I called the clinic again and asked to speak to the vet and the vet gave the staff a message to take my dog to the Vet Emerg. The staff gave me Vaughan-Richmond hill vet emerg clinic. Since the info was provided by my regular vet, I assumed this emerg clinic would be good. I took my dog to the emerg and they did an X-ray and blood test and the results were that he had foreign body in his stomach and his blood test showed dehydration. He received electrolytes and by evening had gone into surgery. Pre-surgery experience with emerg clinic had basic communication skills but post op care was nil, no follow up or update after they released him (a day after surgery) and I was repeated told to take him for post op care and/or any issues to the regular vet. We were sent home with four days worth of meds for pain and anti acids. After the pain meds were done my dog started experiencing shivering, increase salivating, fever, and pain. I called the emerg clinic and they said that it was concerning but asked to me follow up with our regular vet for check up. I called my regular vet explaining this and he said call the emerg clinic as they are the ones that did the surgery. It was a few days of going back and forth with each party telling me to go to the other and not providing any care for my dog who was struggling. What completely broke my trust in this clinic and Dr. Jogar and staff was when the vet and staff said ‘I am not the one who did the surgery and so I am not responsible for his care’. Now I do understand the surgery wasn’t performed by him but there should be a level of compassion here for the situation. His lack of care for my dog’s health was extremely disappointing. I could not believe I trusted him with my dogs’ care for these many years. Due to the lack of service, compassion, care and follow up, I have decided to change vets to ensure my dogs medical needs are met in the future.

I typically don’t write reviews but after the terrible care my pet received here it had to be done. The previous doctor who owned the place was definitely much more attentive and the glowing reviews are all his hard work. Dr Joger lacks the professionalism and the care of the previous vet. He will refuse to listen to your pets symptoms and will spend a maximum of five minutes with your pet before charging you hundreds for medication you don’t need while you’re still confused as to what’s wrong with your pet. The way he handles your pet is also very rough, my dog get so anxious just walking by the plaza now. Took my dog in September as he randomly started to scratch himself excessively. During the first appointment the doctor wouldn’t listen to anything about how my pet was acting and blamed it on an ear infection even though he was biting and scratching at his back and paws. Went back four times in the span of a month and a half and it wasn’t until i got frustrated and forced him to listen to my dogs symptoms that he suggests a $500 allergy test. I had been asking if it was allergies from his first appointment yet he kept denying it. My poor dog was struggling for a month and a half all because the doctor couldn’t be bothered to consider all his symptoms for more than 5 minutes. Switched vets and was able to spend a fraction of what i wasted paying this place and was able to get my dog the medication he ACTUALLY needed. All Dr Jogar cares about is money and doesn’t actually care about your pets at all. Save your money and find another vet who actually cares. Funny enough all the pet owners in my area know how terrible this vet is and have their own terrible experiences with this place. All the bad reviews should definitely be considered before going here to get help for your pets, they’re definitely not wrong about this place. I wanted to give them a chance because of proximity but i wish i never did.

I have tried many vets before, and I have been with this vet for over a year now. Each time he performs the highest quality work and very thorough exam. His prices are affordable and reasonable. He accommodates all of my needs and SAVED MY DOGS LIFE after an emergency. THANK YOU SO MUCH!

AWFUL vet reason why my 8 year old cat died. My regular veteran in Woodstock had changed ownership and was so far from my house so I decided to try this vet since he is was so close to my home. Biggest mistake. Biggest regret ever!!! He advised me to remove my cat from his prescription urinary food he was put on years ago from the previous vet saying that it wasn't healthy to continue feeding him this prescription food since he no longer needed it and if a ln unlikely situation where to arise in the future it would be easily fixable. Most horrid advice for a vet to recommend ever for my male Persian cat who had a minor urinary blockage years ago and been on this food with 0 problems for years ever since. After taking his recommendations and switching over to a high quality cat food (not for urinary) my cat developed a blockage within month's his situation deteriorated within 6 hour's. He went in for an emergency appointment in Woodstock his kidneys where failing due to the urinary blockage. The vet said it was one of the worst cases she'd ever seen. Everything possible for my cat was done but he passed away overnight ? ? all due to something that was preventable and avoidable had I kept him on his previous prescription diet for the rest of his life and not listened to this vets negligent uneducated and dangerous advice. He shouldn't have a license to practice.

I have taken my 6 year old Golden Retreiever to Dr. Jogar for over five years now and am incredibly happy with the level of care and compassion he has shown Benji. I am shocked to hear about the negative reviews because they simply do not reflect the type of diligent care and work he provides to pets and pet owners. Benji has had dental cleaning, procedures, and all sorts of care here with no issues. One time when Benji had to stay overnight after having a gastro blockage, Dr. Jogar stayed late with him after-hours and was able to answer any questions I had, even after office hours. Other vets would have left Benji alone overnight, but Dr. Jogar stayed with him. When we got our second puppy, Dr. Jogar immediately knew that she was having knee problems and told me to be cautious about it in coming years. He has never administered medication without confirming with me first, and letting me know the prices as I am a student and he knows it may be difficult for me to afford at the moment. I urge readers not to be persuaded by the negative comments on these reviews and to actually give the office a chance. Although they are busy, Dr. Jogar cares deeply for the animals and I would trust him over and over again with the lives of my dogs. I recommend him to anyone seeking a vet.