Eclipse
3.6/5
★
based on 8 reviews
Contact Eclipse
| Address : | 6631 N Island Hwy, Nanaimo, BC V9T 4T7, Canada |
| Phone : | 📞 +98 |
| Website : | https://www.eclipsestores.com/ |
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| City : | T |
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John Gislason on Google
★ ★ ★ ★ ★ Good service, good prices.
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Brian Delves on Google
★ ★ ★ ★ ★ Customer service is terrible. Their sales are confusing.
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Sara Poirier on Google
★ ★ ★ ★ ★ I great place to go for affordable party dresses. They have some eye catching clothing.
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Kiwi Siegel on Google
★ ★ ★ ★ ★ My favourite clothing store. I love the options, staff is super friendly and helpful
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Sharae Antley on Google
★ ★ ★ ★ ★ Terrible customer service. We simply wanted to do an exchange of colour on a dress that still had the tag attached (and has never been worn) and they refused to do anything. It was a hard and fast no - we were not attempting to do a return to get money back or any different items, we were just hoping to exchange for a different colour on the same dress. Very disappointed and will never shop there again.
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srose on Google
★ ★ ★ ★ ★ Just had a terrible experience at this store in Westwood mall. I had bought a shirt in March and they left the ink tag on, the very next day is when they closed due to covid. I have had this shirt for 3 months and have been waiting to return it. I have my bill and when I spoke with Brittany (manager) at this store, she said a simple "no" to the return and offered $10 off my next purchase. I explained that since they made this mistake, it should be honored by the company, as they were closed ever since. She told me to calm down and that there was nothing she could do. I asked for her managers number to which she explained "none would answer me because they're closed". I left the store. Phoned and left a message for a manager. I could not believe the way she treated me over something not in my control. I was completely polite about the whole situation and shocked that this was the stores representative. I will never be back... I dont know what to do with this ink tag shirt..?
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Christine Boulet on Google
★ ★ ★ ★ ★ Came in for a return because the sweater I had purchased was too itchy for my liking. I felt that it was a big deal to the cashiers, and everyone had to question me about it. My bill was paid with two card, but mine the majority and more than what the sweater cost. They continued to talk about how they would never usually do this and were very rude. Won’t go back as I feel like their care for their costumers isn’t a priority.
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Tere Arboleda on Google
★ ★ ★ ★ ★ I always pass by this store before, thinking everything were expensive, but seeing the sale sign, I went in. Oh my! clothing were affordable and looked lovely.
I am so delighted with my purchased. Affordable, but looks great and comfortable. Their clothing were stylish. I will be purchasing soon.
I think they have a changing room if you would like to try their clothes.
Customer service was great from my experience that day.
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