Dynacare Laboratory and Health Services Centre

Name: Dynacare Laboratory and Health Services Centre
Address: 1 Costello Dr #6, Carleton Place, ON K7C 0B4, Canada, C, Canada

3.5/5 ★ based on 8 reviews

Contact Dynacare Laboratory and Health Services Centre

Address :	1 Costello Dr #6, Carleton Place, ON K7C 0B4, Canada
Phone :	📞 +789
Website :	https://www.dynacare.ca/specialpages/secondarynav/find-a-location/carleton-place.aspx
Categories :	Medical laboratory ,
City :	C

1 Costello Dr #6, Carleton Place, ON K7C 0B4, Canada

Best Medical laboratory in Canada

A	Al Davis on Google ★ ★ ★ ★ ★ The staff really needs customer service training! You stand at the counter they do not acknowledge you at all, and wait and wait. if you sit down you lose your spot. I hated going here so much I drive 10 mins more to Life Labs in Almonte. If you can, AVOID this place. The staff would love that because you can tell they hate working there.
S	Stephanie Bileski on Google ★ ★ ★ ★ ★ This morning I went to this clinic and was in and out in 15 min. The women (I think Barb) was so nice. She spoke to me and made me feel comfortable. She was quick and painless with the needle. She made sure I was okay to stand and leave. Told me I could sit there as long as I needed.
R	R B on Google ★ ★ ★ ★ ★ Checked online. Carleton place location said 20 min. So I checked in online and headed over. Service was great. All staff were friendly and welcoming. Have always had great service here.
P	Pat Johnson on Google ★ ★ ★ ★ ★ I have been to this lab many times. I currently have a standing order there, but I am not going back. I am actually driving in to Ottawa now and having my lab work done at the General. I do this for 3 reasons: first, the lab is understaffed, particularly in the early morning, which results in an endless wait. Making an appointment doesn't help. The system they are using does not work. Secondly, the staff are overworked, thus are surly and sometimes nasty. Not all of them, but it happens enough that I am done. There are two technicians at the blood lab I go to in Ottawa. They handle hundreds of patients a day and are never like this. Finally, after two episodes of my results being late to arrive, and thus delaying, and in one case canceling my treatment, I am done with this lab.
P	Pierre-A J on Google ★ ★ ★ ★ ★ Friendly and polite staff. No waiting time. Great experience, definitely going back if needed.
J	Julie Hill on Google ★ ★ ★ ★ ★ This has got to be the worst lab ever!! I was there yesterday and waited 1 hour and 45 minutes with my 95 year old grandmother who needs the aid of a walker to get her blood work done. When finished we were asked to return a urine sample the next day to go with her requisition and to just knock on the door to drop it off and that we would not have to re-wait all that time again. Well, when we went to drop off urine sample the next day, we knocked on the door and the staff member inside came out and was shouting at us saying we were not following protocol and being rude to us. When we explained to her that it went with a requisition from the day prior, she was still being rude stating " WELL I DIDNT WORK HERE YESTERDAY, SO YOU NEED TO GET IN LINE AND WAIT"!!! Honestly, do yourself a favor and go to another lab. The staff are rude, short fused and very impersonal. They treat people like cattle instead of human beings. Zero communication and zero professionalism!!! If I could give a zero star rating....I would!!
S	Skylar Etherington on Google ★ ★ ★ ★ ★ Every time I’ve been here they have been rude and caused major bruising. I am a cancer patient and this place has no compassion
J	Jo Brooks on Google ★ ★ ★ ★ ★ I've been here a couple of times and I've had nothing but positive experiences. I love their online check in feature, it saves time, they're already expecting you and there's no waiting in line. The staff was very friendly and professional.